David Jones - Macquarie Centre

Just had an awesome shopping experience with MJ BALE, Nivin has been super helpful and friendly to us. Recommend to anyone who needs a good Tux or work suit.

David Jones sent me the wrong product and I was requesting to do an exchange. Unbelievably the sales at Lancôme refused to do so and claimed the product cannot be exchanged as it was purchased from a bug price. So disappointed with the service and not even received a “sorry”. It seems like everything is my fault and I should be blamed. The beauty manager, again on the same side with her staff of course, refused to do the exchange. Such a “great” experience with David Jones at Macquarie Shopping Center and would definitely encourage all my colleagues and friends avoid these people.

I went together with my partner to look for the serum. We met the black lady who is rude and reply to us by saying we do not have the sample and we closed already with grumpy voice. As we left, she shouted it again to other staff with the same sentence as what she told us. Why she has to mention it again with loud voice. So rude. If she doesnt want to serve us, just don't work there. No need to shout like that.... not recommended store. Unacceptable for us.

I visited David Jones at Macquarie shopping centre looking for Mother’s Day gift. I was greeted by Kassy who was very cheerful and asked if she can help me with anything. I said to Kassy I was looking for Mother’s Day gift and not sure what to buy? Kassy said (No problems I can definitely help you with that) within a few minutes Kassy found me a beautiful scarf in the accessories area which I was happy with. Then Kassy asked if I needed something else, so I said nice perfume for myself, so Kassy took me to the perfume area and suggested Channel Blue! That was an absolute excellent choice, so I purchased both the scarf and Channel Blue. My shopping experience was outstanding because what Kassy did from start to finish was just perfect. This was truly great customer experience by Kassy, David Jones should be proud to have someone like Kassy looking after their customers. I would give Kassy 5 stars ⭐️Thank you again Kassy for the outstanding customer service.

David Jones in Macquarie Centre is a great department store for high-end shopping. The store is well-organized and has a wide selection of designer brands. The staff is attentive and helpful, and the in-store services such as personal shopping and beauty services add to the luxurious shopping experience.

A huge thank you to Tracey and the girls at Veronika Maine! You are the best! It's such a joy to find that great service is alive and well. And congratulations David Jones for all of the great people you employ who make your business a success! Love Lori ❤️

Oh how much money you have lost from myself and my friends. Went in to buy $$$$ of perfume and gifts, only to be snubbed and ignored repeatedly by your STAFF. Well paid staff to. So we went to Sephora where the staff actually assisted us. You need to step up your customer service or DJs is done. Maybe stop focusing on the politics of so desperately trying to fit in with society’s new norms and focus on the products and services you provide. Because at the end of the day that’s all customers really give a s**t about.

had a good time at the fragrance area. fereshta was very kind to us, I think that's how u spelt her name and helped us. its a good store