Island Surfboards

My bestfriend and I come down for a weekend from Gold Coast as beginner surfers and come in and spoke with Kev. He was so friendly and eager to help two beginner surfers looking for some guidance and tips. We then went on to have the best surf we had since we began our surf journey a few months ago. Consider the gnar at smiths beach well and truely shred. Kelly slater is shaking in his boots. All for Kev!!! 10/10 recommend

rec'd my kneeboard dec'22 after a detailed run through of what I needed by Ringa, who explained in basic terms and then ordered. After that delt with Keven who also was very helpful and upon picking the kneeboard up gave me a generous trade in on my 6'2 board and deals on other accessories. Only one thing which went wrong

I was lucky enough to buy my new Minimal from Ringer himself. He was clearly an expert about the art of designing and making quality boards. Despite my ‘kook’ status, he took time to help me with my purchase and share his knowledge of surfing with me.I am very happy with my new board. A mate borrowed it for a few rides and promptly bought one himself. This is another example of the excellent standard of service and products from Island Surfboards.

Great store with plenty of surfboard range. I got an Island Performance Softboard a few months ago and love it! Great option for small days or a board you can give to friends to muck around with. Easy to surf but still heaps of fun.

I purchased a Flow, Island Surfboard and the short answer is if I could give 6 stars I would. Kevin in the Cowes store was fantastic. We spent some time finding out where I was at and then he explained why the Flow surfboard was a good fit to help me progress. His experience paid dividends once I was in the water with my new stick. Initially it was just a bit ahead of my beginner level but with the extra performance improvement came. The volume selected was spot on with just enough paddle but also beginner manoeuvrability to help learn to speed pump and then progress to turn rail to rail. It will also hold me in good stead on bigger days as it has the rocker and with the extra paddle it will help catch bigger waves earlier. This was one of the best customer experiences I have had.

Was extremely disappointed at customer service by a female employee who told us to leave the store for not wearing a mask. Even though family and I are extremely loyal customers who have lived on the island for years and spent plenty of money there too. Hesitant to come again, very disappointed.

Sandy was a bloody legend! East going vibes and great equipment for hire if your up for a surf or a boogie :)

Great service. Very helpful advice from Stu. No problem at all explaining everything to us buying me and my son our first surfboards.

Amazing customer service. I was in the market for a new surfboard and the team here was incredibly helpful. I've only previously bought second hand boards, so I had a lot of questions to ask and they took the time to explain everything I needed to know. Where as it felt like other surf shops were just trying to sell to me, the team here had nothing but time to make sure I made the right choice. I ended up going for a custom shaped board after trying a few demos and it's riding extremely well. Would highly recommend!

If I could provide a zero star review, I would. Worst customer service experience I've received in a very long time. Staff werent helpful, didnt seen interested in providing assistance at all. The manager was more interested in chatting with his mates than looking after customers, and made a smart remark when I accidentally asked one of his mates" if I could get assistance stating "Oh mate