Telstra Dandenong

Went in today to ask for help with new phone...guy walking around with ipad asked if I wanted anything I asked him to help set up my emails....extremely unhelpful told me to come back in an hour but then said they can't help me.....i found him very arrogant.....real quick to sign you up for a new phone but un willing to assist with anything else. I left the store very annoyed at being so quickly dismissed. Doubt I will bother buying anything there again !!!!

I went there to get help with activating my service. As I unable to get any assistance over the phone and team members very helpful and fixed it…

We went second time at Dandenong plazaTelstra store. We met sanja second time. She is very helpful.we were having many doubts but she helped us with all our queries. Thank you Sanja

i just had a horrible experience at this place today i went in to buy a new iPhone 13 as my old phone was broken, and was treated as-if i was a criminal or something because i wanted to pay half cash and half card, they told me that was not allowed, last time i checked cash was legal tender. They then told me i should go to the bank to put money in to purchase which i couldn't as my old phone was broke and couldn't access my netbank. Utterly disgraceful performance, i ended going to vodaphone 2 mins after and they had no problem with me buying a phone with half cash and half card. Absolutely disgraceful how they treated me in this store will not ever go here again.

Just a bunch of bogans who works at this store how have no respect and no knowledge about how to treat customer.Even though i went for appointment and later received email saying that i cancelled my appointment.Also Telstra is a ripoff no less than that. Charging $68 whereas other carriers are charing $40.

Entered 4:40pm on Saturday, no one attended even though no customers all reps busy in gossiping. Had to go out and come back again and unfortunately entered the shop and was told they were closing. I was about to purchase pro max, but bad customer service made me not to return this shop again. Lazy customer service.

useless people no help overall had to call up telstra and wait 2hours customer service bad.