East Gippsland Water

I’ve always found customer service very helpful & friendly. When calling about a damaged water meter it was repaired promptly.

East Gippsland Water is hopeless and hurting the broader Gippsland economy. I paid $350 over 2 months ago for a desktop study, whatever that is, for a potential sub division. At that time I was told that it was not a money raising exercise, but I am now I starting to think it was exactly that. Despite numerous requests I have had no response, even though I was promised one in writing a few weeks ago. What EGW doesn't understand is that while its staff gets paid well, tradies rely on them progressing works so the local tradies have income themselves. It appears the staff at EGW just don't care about their customers or the local economy and are not accountable. No wonder East Gippsland's economy is going backwards while Melbourne's is flourishing.

Rang thought possible scam involving this co.Reason being a phone call to a gentleman who has difficult in communicationWas what I would call being fobbed off.One trusts this is not a scam

I got the best service at EGW. I went in with a few questions about a residential subdivision and all the staff were so helpful and competent. From the reception lady to the manager I got exactly what I needed to know so that I could progress my project. Thanks very much.