Essential Beauty Galleria

The girls who worked here were lovely and my piercer, Aimy, did a very good job at calming me down. However, they didn't disinfect the area before it was pierced.

Had both my daughter’s ears pierced here yesterday and couldn’t fault the service. Staff were friendly and comforting. They did both ears at the same time and gave my daughters teddies and lollipops. Recommend if you have young ones who want their ears pierced.

Never written a review however due to the mixed reviews I was very hesitant to get 4 ear piercings at this location in one sitting. Safe to say I had a great experience. Piercer was knowledgeable, hygienic, hospitable, careful and was able to give experienced piercing recommendations. Hope the next few weeks go smooth however no complaints with the service. Kudos to them.

If I could give 0 I would definitely do it! We were refused and turn back just because we were 5min late. Our appointment was at 3:20pm and the girl told us we were 10min late so they won't do the service. Unbelievable! Just have a little gap between your appointments! Sometimes it happens that you are late for whatever reason! Thanks for wasting my time and going out with our newborn! Will never recommend this store to anyone!

From helping me to accurately select a Christmas present which would suit my best friend to helping me choose a brand new piercing for myself, the experience was so amazing. She got me super excited about having it done, booked me in really quickly, was on time, efficient and excellent at distracting you for the 'painful' part, plus great, clear explanation of how to care for it afterwards. So happy to have it done that I'm really excited about getting more. I know, where I'll be going for the next ones!

I have got ear and nose pierced from here and the quality was so bad. Not only did my ear and nose got infected on 2 separate occasions, the pierced earrings broke 3 times. Don't expect that they will replaced I was asked to pay again. Went for help to the staff and was told that they can not help me. Not going back ever again for piercings here. Money and time wasted.

I have got my daughter’s ear pierced from here and the quality was so bad and because of the worst job earrings fell off and they made us pay again to get it done. Not a legit business. Robbing people. Scammer

Came in and got a single ear lobe piercing 4 months ago. I wanted to get a needle piercing but the lady insisted on using a needle gun for the lobe piercing. The piercing location continues to swell up, itch and discharge blood even 4 months later (note I followed all aftercare procedures religiously). It is quite painful and I am considering removing the piercing now just to free myself of the discomfort.I wish the lady just used the needle instead of the gun as I had initially requested. I have never had issues with ear piercing healing before. Very disappointed, especially since the price wasn’t cheap either. Not sure if it’s the quality of the earring, unsterilised equipment, or the needle gun, but either way I don’t recommend coming here.

The staff are nice and welcoming. My waxing was done by a girl called Lucy. She was extremely good. She made sure I was comfortable and did a brilliant job.