Elanra

Know the people personally at Elanra, have an absolute ball with them all. Friendly staff and they all have real concern about their customers.

When my MarkII started malfunctioning intermittently I was assured all effort would be made to repair and return the unit as soon as possible. This was the only reason I sent it from the Blue Mountains of NSW to Robina in QLD as it was not possible to get a temporary replacement to help keep my asthma away like mine did.It turns out the unit sat for 2 whole days in the PO Box in Robina before it was even looked at. Management were less than apologetic, in the increasingly acrimonious exchanges both privately and on the Elanra Facebook page review I wrote I was threatened with legal action for 'defamation' and 'criminal trolling' for expressing my frustration.This is especially galling since I was a great fan of the product before this all happened. Given the expense involved, and the fact that subsequent research has shown this is not an isolated incident, I would advise anyone spending that much money to be extra cautious. Buyer beware.EDIT: My Review seems to been removed from their Facebook page even though I can access it from a link I kept. Luckily I kept screenshots, I am awaiting legal advice on whether I may share these.

Super happy with their customer service ! They are willing to help in every way

Puntuali e professionali

We bought an Elanra Mk II to help me with chronic fatigue. The biggest result is that it has really helped my husband's snoring!! It is compact, easy to maintain and operate and we use it every night. Carolyn, Gympie, QLD.