Australia Post - Keysborough Post Shop

Bunch of inflexible robots work there. Simply ridiculous that the won’t except a change of vic roads address on my phone with my physical license that confirms my license number matches my vicroads account. Get your mail redirected somewhere else.

Extremely rude middle-age woman with short hair. I came to pickup a folder i had lost at woolworths which they had sent to the post office, this rude woman didn’t even bother looking around and just denied that the folder is not there. I had to go and bring the kind “customer-service manager” of woolworths and only then this rude staff of postoffice gave me my folder. Stay Away from this toxic place

It's funny to see that many others have the same things to say like myself. I have never been to a shop where staff are so rude. I try to avoid going here as much as possible, because every visit here has been unpleasant, or I have witness something bad [that is, staff yelling at their customers]. Not sure how these staff members still have their jobs, because it's such a disgrace how poorly they treat the customers. The waiting lines are always long, but I really cannot keep quiet about how bad the staff are. Management, please do something. Wish I could give a minus star rating!

Amazing staff, very poliet and helpful.Never faced any problem with the service.

Long queues are horrible. I do my best to avoid this place. If I need to pick up a parcel from here I’d rather let it return to sender, and then get it sent somewhere else. Multiple times I have queued for over half an hour and still not made it to the front counter.

hands down the worst post office to ever exist!i dont know if its because the staff's lives are so miserable that they also make sure that customers have to suffer their misery too but all staff should go through mandatory training on how to actually serve customers.this one is especially for the tall white woman with grey hair that literally never has a smile on her face and greets every single customer with hostility. shes been one of the longest workers there which is the most unfortunate thing as it seems that shes the most miserable out of the bunch!!i actively dread going to this exact post office due to her. seems that every single time i go theres always an issue with her attitude, the other week an elderly lady had told her that she had a rude attitude, rightfully so only to be met with her yelling at the poor lady back.i got served by her a few days ago, also met with unnecessary attitude when what i said, every other post office ive been to understood exactly what i meant, but apparently this woman felt the need to make me feel stupid and correct me (not to be helpful) in a way where her tone was looking down on me.this is the most disgusting lady ive had to encounter on multiple occasions and the fact that shes been working here for so long is even more disappointing. honestly post office, do better.

This nice lady named Sherilyn (sorry I wasn’t able to read the full name tag) was a very kind and patient staff who helped me and others immensely. My experience here was great due to her so Thank you =)

rude, impolite, rigid, didn't want to help to solve the issue even it is their fault, kick the ball to DHL, after I called DHL she said she will refund me the postage, but would not accept receipt on the phone and want me to go home and print the receipt. of cause, if she doesn't want to help there are millions of reasons. Saying with her mouth I AM TRYING TO HELP, but a three years old would know her attitude and racism. by the way, her name is sue, maybe the manager, if she doesn't want to work there...find a different place to work..so that she can stop contaminate customers.

Awesome service by the wonderful ladies. I was there about to closing time but they helped to process my requested service pretty quickly.Thanks!