Waves Leisure Centre

We visited this place for the first time last week & was constantly harassed by the staff. They were telling us you can’t do this you can’t do that. We didn’t enjoy it at all. Too many stupid rules, also if you pay for entry that should cover everything including the spa. Cost me over $70 & what a waste of money it was

Nice pool but poor attitude of the young life guards. I was in the family change room showering my 3 young kids when one of the tall, young blond, male life guards came banging on the door really hard yelling we had been in there too long. My middle child had just come out and I was in there showering my youngest and eldest not even 10 minutes in and he claimed we were taking too long. We rushed out thinking the pool was close to closing but with 10 minutes to spare the pool was already covered for the night for closing and were were yelled at to clear our table. Isn't the pool supposed to close at 6pm or does the life guard have somewhere better to be?!

Lots of facilities available, the pool was pretty good, especially with a toddler, and the wave machine is great for kids. The gym is relatively well equipped and the staff were really friendly and helpful!

Old and run down. I took up a membership to primarily use the Sauna, steam room and pool. Often the Sauna and steam room are either unavailable due to maintenance issues or not up to temperature. I sent an email to query issues" regarding the facilities and they didnt even bother to reply.I then tried to find a way online through the Kingston Active web portal to cancel and couldnt find it. As such I called the main number to query how I could cancel my membership. The only way to do it is to fill out a paper form at reception

Good but need improvementsMy family went there for my brothers birthday, it’s great. But when you enter, the smell is horrible. Chlorine chlorine chlorine! And the pool water in the shallow areas is very hot, like super hot. But when taking shower, the hot water doesn’t work, like not at all. When you switch open the hot water bar, it first gives you warm water then it goes ice cold, making it impossible to have a good shower. Seriously what is the point of having a hot water switch if the water that comes out is ice cold?Also, the shower need a bit of clean up, stickers, hair and dirt on the floor…Over all this place is great just need to improve the following- better air ventilation (heat and chlorine)- cleaner bathrooms- fix hot water system

Very good experience. Great kids pools and a very nice wave pool.The water sprayers are a bit harsh for toddlers.The coffee shop has really good coffee and the white chocolate & mango muffins are AMAZING!

The wave pool is OK but the amount of mould and dirt makes me uncomfortable. The whole centre looks as if it is ready to be pulled down.The showers are disgusting. Everywhere needs a thorough cleaning

Great variety of pools and spas, fun for the kids. Would rate higher if the young lifeguards didn't have such a bad attitude.

Came here for the first time tonight and loved it. Great facilities and a range of options.Sturdy lockers with easy secure access.Clean change-rooms and bathrooms!I wasn’t familiar with the use of swimming lanes and the lifeguards were super helpful with general lap swimming etiquette. I really loved the option of having the spa, sauna or steam room to go to after my swimming. Went at around 5:45 and stayed until 8pm, not overly busy like I was expecting. Nice family environment and something for everyone. Wish I lived closer!