Clark Rubber Ferntree Gully

Buyer beware!!! I ordered a cloud 9 mattress. The brochure shows this mattress with a bolster suitable for a caravan. On the rear you are to write the dimensions you want this mattress and whether rounded corners etc. No where does it state with or without bolster. I was supplied a solid mattress. I had to pay for another to be made correctly. This is false advertising and due to the fact I needed it was not in a position to legally fight this. Absolutely disgusted with both their attitude and actions take by this distributor and the mattress manufacturer. Will never darken their door again. Also I belong to a large Caravan group. They are all going to know about this!!!

This is the third time we have had Clark Rubber FTG - different reasons each time. Jing is friendly, professional and goes over and above with his customer service. Well priced too which is great - highly recommend!

Couldn't get what i wanted in-store so shop assistant went the extra mile and rang the supplier. He's now goung to ring someone else. Great help provided. Great attitude. Very impressed!

Jing dropped by to check on a problem we were having with the pool. It was already after hours but he came by anyway. His advice was very good and he helped me diagnose the issues and didn’t even charge. Very friendly and helpful service.

I came into the store a month ago and was very very pleased with the level of customer service and help. It was not the biggest and most expensive job however the lovely lady was willing to help me and make sure the carpet was cut correctly and fitted into my car.I would highly recommend going to this store if you were wanting a helping hand.Thank you for your assistance and see you again.

Incredibly responsive, knowledgeable and always willing to go above and beyond to help their customers. If I could give 6 stars I would, keep up the great work Jing and Janet.

Many thanks to Jing for his great service. Recently had my pool filter replaced by him and also just had an issue with my electronic pool vacuum which he sorted out with the manufacturer on my behalf. Very helpful! Regards, Dave

I never do reviews but I felt I really had to. I'm always impressed by the good service at Clark Rubber Ferntree gully. Jing has been helping me sort out my pool for years and it's always a pleasure dealing with him.

Jing went out of his way to accommodate us. Gave us a plethora of options to suit our needs. He got what we needed shipped on a Sunday so we could have it on the Monday, all cut to size. Highly recommend this store.