Snow Monkey Collingwood

Just spent the opening weekend up at mount Hotham and rented some gear from the team at the Jack Frost hire shop. Everyone was really helpful and there was a really good vibe in the place, but Scott was an absolute legend and sorted me out with some gear quickly, which is what you want when time is ticking on that day pass. Really friendly guy who seemed to be able to help me out while managing a bunch of other people during the hectic morning rush. I'll be back next year for opening weekend and will be back to snow monkey I reckon.

Excellent service and extremely fast delivery, highly recommend!

Was very supported by the beautiful team as a first time snow-goer! Super grateful for the advice, insight, and help with getting the right gear. Very flexible and considerate of my lack of knowledge while asking for help. Would absolutely recommend to anyone!

The team at Snow Monkey Mt Hotham are awesome. They remember you, wish you well and are genuine in making sure you have an amazing trip. I was broken after bringing my own board to snowboard , Scott was an absolute gem and his service is awesome. He made me feel confident in getting back out there and helping me with ski hire after not wanting to get back out there. Loz was awesome too and Jack was so helpful after my board was set up with a different stance he changed it for me no questions asked and was more than happy to help me. Richard your team is amazing and their service is the best! Everyone we spoke to in your team was accomodating, helpful and just wanting to make sure you were ok. Make sure you go here for all your hire , clothing / equipment purchases etc.

Always good service, excellent knowledge on how to set up skii's and snowboards, prices for gear and chain hire are usually better than what you can get via the Hotham resort even with an Epic pass with more convenient pickup options in either Collingwood or Ovens.Good sale prices occasionally on clothing but other gear can be a bit more expensive than other stores, but can be higher quality so may be worth looking at.

TJ helped me get sorted for my first trip to the snow. All the relevant rental gear and extra clothing I needed to buy. Gave great advice on what to spend money on and what to save money on. Both staff in store were kind, helpful and welcoming. Would definitely recommend.

Hoping you find time to buy some snow gear this Christmas. It was a bug start to the season - but then nothing. Snow monkey fitted our bindings. Service and quality was great

Terrific service from the team. Very friendly and helpful. Also good value.

Visited the store today to get a snow bib. Have never been made to feel so unwelcome in a store before. Couldn’t wait to leave. If you need snow kit, go to Bumps or Ballistyx