Brisbane After Sales Service

Very good service and a reasonable repair costs

Never use this company, charge you a service call out fee when asked for a quote when they can't do the work and then call debt collected when you dispute. Very dodgy organisation

Very helpful and informative had the part I needed on the shelf

Ernst from after sales service was friendly and helpful in fixing my motorhome slideout. Kept me in the loop and tested the fixed item before handing it over. Pleased with the job.

We have been working with BASS for many years now and cannot recommend them enough. Very helpful and thorough with their work. Thanks team

Michael and Richard installed my new dish washer - they were professional, cheerful and helpful and upon removal of the existing one they cleaned up every drop of water and rubber wheel marks on 31 stairs. The place was left spotless. This company comes highly recommended by a very satisfied customer.

Absolutely terrible customer service. Phoned them a Friday, Monday, and Wednesday to receive voicemail. Left a voice message each time with my number. Never called me back. When I did get through simply rude on the phone. Not recommended.

An older, irritable service man came out to our home from this company. He confronted me about the stove not being assembled properly. We had just moved in and so I had no idea what he was talking about. All we knew was that the stove was not working. He showed me how he had fitted two racks into place that had been sitting loose in the stove. He then showed me a pan that he had found in a cupboard that has to be in the stove for the stove to work properly. He put that pan into the stove. Overall he was there for 30 plus minutes and charged $90.00, an invoice that he sent directly to the property management company. But the property management company then billed us because the invoice from Brisbane After Sales Said .... I showed the tenant how to use the stove" LOL. He claimed that there was nothing wrong with the stove. Why was he there for 30 minutes then and what was all that talk about missing pans and loose racks? Clearly the stove had not been put back together correctly after it was cleaned by the previous tenants. Terrible company

Great service from Parry and his team, the service person explained what was wrong and how much it was going to cost. The job was done very professionally.

Michael and Richard put new dishwasher in. Very friendly and efficient. Thanks!