Pivot Stove Dandenong

We are extremely happy with our wood heater. The sales staff were very knowledgeable and gave us great advice. The install was quick and efficient and the trades were lovely to deal with. I don’t usually give google reviews but these guys deserve one!!

Super-lovely people and incredibly knowledgeable for all stove types and accessorises. The whole process from advice and purchase right the way through to an immaculate installation was handled beautifully! Great attention to detail and wonderful follow up beyond installation to ensure ultimate satisfaction with the product. The stove itself is a beautiful addition to our home and makes things lovely and cosy in the whole house. To say we are really happy would be a massive understatement. I can’t recommend everyone at Pivot Stove & Heating highly enough - you are all truly lovely!

My dealings with Pivot Stove Dandenong were straight forward and simple. I had quite a few questions which Neel addressed well, and he always responded to my communications in a timely manner. He also helped me to arrange installation of the heater. I felt like I was in good hands with the entire process and would do business with them again.

Fantastic range, friendly and helpful staff! This is defiantly the place to go to for all fireplace needs. I was trying to find a container for my firewood and l was spoilt for choice with a great range for every price point.

Thanks to Neel and the team at Pivot. Recently brought a True North woodheater and very pleased with this quality unit. The whole process at Pivot was terrific! They had many woodheaters alight when we came to the store, and were very knowledgeable about all of them. A quote was prapared on the spot, and prices were reasonable. Pivot also arranged a speedy installation of the woodheater (Venom plumbing) who where also great. A quick install, with no complaints or hidden charges.A fantastic experience end to end.

Purchased a Neo 2.5 five years ago. Just purchased a Esse 700 five months ago. The after care service has been 10/10 excellent care all round so thank you. Cheers Patrick

Excellent customer service. Lovely show room. Price was good.

Our farm house was devastated by a falling tree , we needed to buy a wood heater that would cope with the coldest of Winters .Pivot Dandenong's sales assistant Mikayla is extremely helpful and has a vast knowledge of all aspects of wood fired heating . With our home's cathedral ceilings and other odd architectural features the choice of heater and matching flue was not straightforward , but thanks to Mikalya's help we chose a Pacific Energy Neo 2.5 wood heater with sealed flue and couldn't be happier .Nothing is too difficult or complex and everything is done efficiently and quickly . Pickup is a breeze from the large warehouse and loading was easy with an advanced extended reach forklift .Well done Pivot for employing great staff and stocking a huge range of quality heaters .

Rob Ward at Pivot Stove was very helpful and co-operative when we had problems with our gas space heater in the middle of winter. He ,and other staff at Pivot were always ready to help , friendly , and supportive. Rob said we want our customers to be happy with our service and support"Thank you to all Pivot staff! We have a good outcome."

What a company to deal with! We have been purchasing from these guys for a couple of years now and Neel and the team always offer great service.