Castle Glen Australia

Incredible range of wine, beer, and liqueurs. And all organic as well as preservative free. Really enjoyed the experience, and no pressure tasting, for free.

We visited Castle Glen during our visit to Stanthorpe. It was great speaking with the owner who makes all of the products. So much effort goes into making each item which are preservative free. We purchased 5 liqueurs, which have all been delicious. Plus the castle and surrounds make it a very interesting place to visit for both adults and children.

The scenery and the castle itself are gorgeous.The shop is interesting to wander around and look at all the different coloured liquids and bottles.Unfortunately the staff were unwelcoming and borderline rude. We tried a few liqueurs which were nice and purchased a couple. Steer clear of the pale ale though, it was flat and undrinkable. I wish I had seen the other reviews as it seems to be a reoccurring problem.

Massive selection of alcohol available, wine, liquours, beer, cider. Like a candy store for adults. Free tastings available for all products.Owner says all distilled alcohol products gluten free and I tried a few things with no side effects (I am a coeliac).

Amazing choice, great knowledge of liquor and wine, great establishment

Went to grab some drinks on the weekend. The collections they have is just amazing.

Well I was going to write a great review, as the place does the cutest bottles of liqueurs and has a great setting, however I found their customer service for any issues very disappointing. In store it wasnt particularly outstanding but I was too excited about the cute bottles to worry about that at the time.I purchased several items, two of which were really cute bottles of liqueurs. I drove home to Brisbane, then my friend and I sampled these at one location, before I drove the few KMs home. When I went to unpack the bottle lid of the round bottle was not on the bottle and despite being in a cardboard box and upright, had leaked half the bottle. I figured this was on me for not securing the lid, however I have found the lid does not stay on. There is obviously an air pressure issue with the design of lid and bottle, so I now have a half empty bottle that the lids won't stay on.Now here comes the issue. I am assuming I have a faulty lid, so I contact Castle Glen to let them know, and to ask if I might have a replacement (as I really love the bottle and wanted to display it after). I was basically told that these lids often don't stay on, hence why they shrink-wrap them when they make them. So I suggested that is a fault and that perhaps they should be informing the customer about this, both at time of purchase and on the box. Basically (in a friendly way) told me this is how it is and they aren't going to do anything to help me. They also suggested they haven't had this complaint before, which I find strange if this is a common occurrence. And if it's not a common occurrence, then surely you would just err on the side of caution as a business and replace it.Needless to say I am disappointed that I have half a bottle of liqueur and will now need to find a new home for it and can't store in the bottle I wanted it in. Apparently once empty, my bottle can still be used for the aesthetic purposes I wanted it for, although my plan was to fill it with a coloured liquid, so I guess that won't be happening. Surely if you have a design flaw, you would want to ensure you fix that rather than telling your customers that's just how it is.

Aspect is large with lots of colour from huge variety of products and stained glass windows. Preservative free is also a good feature. However found the customer service a bit wanting. No explanation about tastings unless asked and nothing on wine no offering, tasting which seemed a bit strange for a winery.

5 stars for being pet friendly - we were allowed to bring our dogs inside. Huge range of liqueurs with tastings on request. Had every flavour you could possibly think of, and more.

Pretty much every type of liqueur flavour you can imagine. The creator is very cool. Check it out.