H&R Block

Josh from Broadmeadows branch has done a terrific job on my complex tax return and I would give him more stars if I could. This is my one stop for my future tax returns and I'll be absolutely recommending to my family and friends. I'm a very very happy customer!!!!!

This year was pretty bad because they couldn’t find my tax that we lodged on the 24th of July so I had to make a few calls to the office and head office, same answer. So i decided to go into the office on the 7th of August and she said she couldn’t find it as well so she had to lodge it again. Don’t know how they could lose it when it’s all electronic. Normally I get my refund back in 7 days but this time it’s been 2 weeks now, maybe more cos she had to lodge it again. Not going back next year...

I found H&R Block very helpful and friendly, l got the best result on my return and they explained everything l needed to know thanks Samia at Broadmeadows H&R Block.

My Brother & I went there as I sadly lost my mobile & we paid too much for his tax refund now he is retired.

Very good at customer service willing to help and assist there clients with good outcome with your circumstances easy to get too staff go outside of there expectations to help there clients clean and well presented

Didn’t like the experience I had there a while back felt rude and rushed

I went there to do my tax return and I was over charged. I paid $300. I was charged double. I won't recommend this place.

Only given the second star since they did get my return done, which is why I went... but this place needs a serious update. Took 20 minutes for the agent to enter my basic details- name, DOB etc. Kept saying “it’s the system, it’s so slow”. Sounds like they need to update their systems. When he entered them, he said he had to start again! Took over 1.5 hours for a simple, single income return. Tried to force me to sign a form with my name misspelt... twice, saying “it doesn’t matter.”Poor attention to detail, outdated systems. Take your $140 elsewhere.