The Imperial Hotel & Motel

Went here for dinner with friends, service was pretty slow, took ages for the pizzas, food itself was good.

4.2 stars!. Really!?Hmm. Food was exactly like the current McCain Ad Nothing Special". Sorry guys

Went to the bistro part with family for lunch. Reasonable prices for the size of the servings - was so hungry I didn't get a chance to take a photo! Highly recommend the steak sandwich and a nice cold beer to go with it.

Horrible service! Don’t leave any belongings lying around or leave anything upon checkout. You won’t get it back!!!My Mum left her fast charger here and Hayley advised day after checkout she had it and would send. Over 10 phone calls and 4 weeks later.. she has just received a charger …. Not hers but an old charger with broken cords. Why say you will send it over and over… after all that send an old one and what kept the good one for yourself? Who does something like this…..Very disrespectful to waste people’s time, take their possessions & CHARGE THEIR CARD FOR POSTAGE when you know that you’ve just sent an old fkd charger that doesn’t even work…. Honestly in disbelief you would do this to anyone let alone an older person on a pension.

Booked in to the Imperial via Wotif, booking went through for March instead of February (my mistake). Arrived there and caused great confusion at reception desk until the manager came and we discovered the error. He was very calm and efficiently changed the booking, gave us the only room left which was actually an upgrade. We were very impressed with him, the room and the meal we had at the bistro. On the whole a great experience *****

Sunday birthday lunch. Adults and small children. Heaps of food! Service great...even though the kitchen was busy!We took our own birthday cheesecake! Plenty of space! Warm inside with open fire!

Friendly, warm housekeeping staff.Reception staff member moved me to a ground floor room on my request, which I appreciated. However, my other two interactions with Reception (by phone) gave me the impression that the accommodation section plays second fiddle to the hotel and bistro.Room was in very good condition, nice and clean, secure, and there were plenty of supplies.When I stayed it was very, very noisy late at night - lots of merry people partying and running around, slamming doors and shouting from room to room. At the moment, the location is also very noisy during the day because of building works in the hotel area.Food from the Pizzeria at the back of the hotel was well made and reasonably priced, especially by comparison to the bistro area at the front.I'd definitely go back once the building works have been completed, and I would book for later in the week (hardly anywhere open to eat in the evening on Mondays and Tuesdays).

Always a pleasure coming here, such a nice vibe and amazing pizza. The staff are always nice and friendly. If I lived here it would be my local!!!

Good meals . Well planned out public areas. Really good food . Great pizza area . Well worth the visit .

Lovely clean and friendly atmosphere. Great food with heaps of variety to suit all pallets and service was quick and all team friendly. Will definatley be going back.