Earlwood General Practice

Have received decent service for the last three years but discovered recently that they no longer bulk bill so will be going elsewhere

Can't fault the service. My baby was sick and they saw her immediately. Happy, friendly reception staff and the doctors seem to know what they are doing. I will definitely return.

I've been to this clinic since 2008, all my kids come here for their check up. However after covid, all the receptionist seemed too paranoid. Even when i try to make a booking and i cough on the phone the lady comment as i got covid already. Not to mention all the entrance procedures.

The doctors are lovely but certain reception staff are just hopeless. I booked childhood vaccinations and flu shots for my kids, booked a month in advance. The day before I called them to check and was told the kids flu vaccinations were ordered yesterday and it takes 2 to 3 days to arrive at the practice so can I reschedule.Our doctor starts her appointments from 10am so I had already asked for morning off work to take the kids. There was no apology, the receptionist condescendingly explained they don’t have the half dose flu shots which is what the kids need. As much as we like our doctor, my family and I will go elsewhere now.

Always helpful and professional. Thanks for looking after us.

I have been going to Earlwood General Practice for over 16 years and I would highly recommend.The ladies at the reception are amazing, they are so welcoming they make you feel comfortable.Dr Alexandratos is very knowledgeable and informative and ensures that I understand.I am so glad found them when I was in the area, now i travel 20min just to see them but it is worth it to have a good doctor.

I has severe abdominal pain over 2 nights, and this was the closest and earliest place I can make an appointment.I was out front and called to make a booking ASAP. Receptionist was not compassionate when I had arrived in the waiting room, waiting for over 20 mins the pain had gotten worse whilst waiting but no one checked inA medical student was assigned to help me, she could tell I was in pain, however, she had to step out multiple times to consult the doctor which took over 10 mins each time.Doctor comes back, asks the same questions as the med student and half-heartedly he misdiagnosed me.He had dismissed my description of the pain and where it was resonating from. He had felt my abdomen but “misses” the section which was inflamed.Instead he diagnosed a pulled back muscle, prescribed Voltaren, told me to wait for an hour and if it doesn’t get better go to hospital.I told him I did exercise but it was light (note I’m a healthy adult who regularly exercises, I know what a pulled muscle feels like and this was not it)I had to book another doctor after for a second opinion.This doctor referred me to get a blood test, urine test and x-ray. His diagnosis was more reasonable and I now have received the correct treatment and feeling a lot better.I believe the doctors name who treated me at this practice was Dr Evangelos Koumoulas.The way he communicated with me in front of the medical student was a poor example of a how doctors should treat patients I.e. not listening and overlooking patient’s symptoms then downplaying the patients pain.There is no email to send this feedback, and I don’t believe this feed back would be forward on by reception.Overall poor experience in all regards.Would not recommend.

Proof of vaccination required to enter your medical practice?I'd like to remind you that your hippocratic oath was taken to care for the sick. This is both illegal and unconstitutional not to mention extremely negligent.You'd best remove that sign.

Once Dr Kelly and Dr Jessica left....the new medical students are not up to standard....no Dr to patient manner or understanding of the patients needs.....Asked to see a more senior Dr for future and was told they are not taking any more new patients....i have been with the practice since 2012.Thank God I have found a new Dr at Southern Doctors Clinic Campsie who understands and will provide me with stability and confidence.

Happy mostly. However as Drs they should probably realise the nature of being chronically I'll means u can't always make your appointments. Cheers guys but changing GPs