HairMastersCo

I decided to try a different hairdressers for a change. They seemed quite busy but weren't running too late, probably just under 10 minutes. Staff seemed lovely to your face. However the moment another customer stepped out of earshot for a minute or two, two of the hairdressers were talking very meanly about her, for everyone to hear. As soon as she came back they were nice to her face. Unprofessional.Also did not care about QR checking in or have the staff wearing face masks, considering they get very close to your face. The haircut itself was alright, nothing spectacular, but at least not the worst I've had.

Great hair salonPeter cuts my hair and always get lots of comments on my hair. Been going there for a long time. Staff are very friendly and lovely clean salon.

Everyone at HairMastersCo are really friendly and hospitable, but most importantly great hairdressers. Been going to them for around 5-6 years for various styles of haircuts. Highly recommend!

I have followed Peter and his crew to every new venue. Love the new vibe in his latest salon. Service and expertise is excellent as always. Highly qualified Friendly staff. Always a good experience

So happy to have Hair Masters in Chelsea.I have tried most local Hairdressers over the years and I must say Hair Masters are the most friendly,professional ,and clean salon I have been to for years.I had colour ,foils and trim,and was very happy with the result,staff are very friendly and the owner Peter takes the time to chat to everyone and makes you feel very welcome.I have been back again and nothing has changed,still great service.I would recommend Hair Masters to anyone and will continue to go there.

I usually get my ombré done elsewhere (over an hour away) but decided to get it done here instead since it’s 10 mins away.- My hair soaked the back of my top after leaving the basin which is ok it happens but annoying- Basin water was either freezing cold or too hot + didn’t have a neck holder so my neck really hurt. Something was put in place after expressing discomfort- Hair dresser didn’t make conversation with me in the entire 4 hours I was sitting there. Asked me one question about work but then didn’t respond so couldn’t eventuate to a conversation. When I’m at the hair dresser for 3-4 hours the level of conversation a stylist has with me can make a huge difference.- felt like the hair dresser didn’t understand what ombré was due to the 10 minutes she spent talking about confusing terminology, and when showed photos she just said often they have filters and isn’t accurate? Again I didn’t feel confident she understood by but tried to trust the process since she’s a hair dresser and my understanding is they know what ombré is and how it should be done .- Hair came out patchy and block like 0 blending occurred- when I called no apology was given for how anxious I expressed I was about this situation. Was offered to be fixed free of charge but if couldn’t be done right the right time how could I have faith a second go would make any difference. I’d rather go somewhere else that can spend their 4 hours worth while. I’ve been to hair masters on and off for over 10 years but this experience has left me anxious and disappointed. Owner and majority of staff are lovely and have never had any faults until this experience - just this one. I have chosen not to give 1 star because I know this is a terrific business and this one experience is not an overall accurate representation of the business or the great outcomes I’ve usually had had. Last photo is where I had to go somewhere else to get it blended and what should have taken place in the first go

Fantastic service. Staff are so friendly. The new place is Amazing. Most of all they listen to want you want and then execute it to perfection