Petersham Family Medical Centre

I visited this practice many times- Dr Lim is special !!! He is a highly experienced GP. I appreciate his empathy and genuine care. I found the receptionist very friendly and professional as well. It’s a bulk billing practice but the service is great and never found anything to complain about.

The worst service this place, I booked an appointment for a referral letter for MRI scan, once they got results, I booked appointment for results, they booked the appointment and the en cancel and rebooked with other practitioner, the practitioner call me one hour late, telling me she doesn’t know my case so I just need to book another appointment which means I have to pay another 64 aud, this is ridiculous, then I asked the practitioner for the referral letter for my surgery and she said she can’t do it because she doesn’t know the case, terrible service, there is not the minimal work inner Center between drs.

Amazing, they’re open till 9pm but the doctors go home at 4pm and receptionist makes zero eye contact while saying “sorrrreeeeeeeeeeeeyyyyy” and clickity clackitying on her keyboard like she’s doing something really important. Where are the walk in clinics in Sydney anymore?!

Hands down the worst doctors I've been too. Beyond unprofessional. Good luck getting test results back. Got told I would get a call straight back, then got hung up on. Then tried to ring back half an hour later and they'd decided to switch their phones off 10 minutes before closing. These are extremely urgent results that I keep getting told I'll be called about and no one follows through. The receptionist I spoke to today was downright rude too.As someone in a very similar field, this is just unacceptable.This is only one example of bad experiences I've had here.I do not recommend going to this clinic.

I have been attending this centre for 5 years after my old family doctor retired. I would recommend this centre to anyone who is looking for a centre that has friendly staff at the reception with Jenny, and a fantastic caring doctor. Dr Lim is the best GP I have ever visited,he focuses on proper consultations that are focused on diagnoses and not timed for profit. They bulk bill which is becoming rare these days.Thank you. I have not been offered any money, given any gifts or gratuities for this review.

I've had two appalling experiences with this practice just this week. First appointment I booked with Dr Abdulbaset Elhassadi was a telehealth appointment that he was an hour late for. Got two scripts made, went to the pharmacy and they hadn't been sent yet. Went back to the pharmacy the next day and my scripts were still not sent. Had to call them up and ask them to fax it. Half an hour of waiting in the pharmacy, the fax came through. Today I again saw Dr Elhassadi to go through some symptoms of a chronic condition I currently have. He was extremely rude, told me I was anxious and that my symptoms were likely psychological, and almost refused to do anything I asked to have done. He performed a check up that was so rushed and put no effort into it. If you see him, be persistent and get the care you need even if you have to harp on about it. Overall, having read other reviews these two complaints seem to be a persistent thing patients often run into. Avoid Dr Elhassadi at all costs and get your scripts elsewhere. Disgusting.

Best medical centre in the Inner West, in my experience. Bulk billing, their hours are super convenient (open till late) and the staff and doctors are always really helpful and caring. I'm lucky this place is so close to my house, anytime I have an issue I can rock down to see them straight away, or head there after work. Even if they're super busy, if you walk in they will try to squeeze you in to see a doctor if you're happy to wait - legends. Just wanted to take a quick second to write them a review in thanks, they really deserve the praise.

Dr Damien Ford is very knowledgeable and a great people person. I highly recommend him. The receptionist was great in responding to my enquires.

Great practice. Dr Lim is great for continuity of care, immunisations, vaccinations and all sorts of primary medical needs. Meeting Dr Lim has always been a pleasant experience. He is our family doctor for our whole family. Reception staff are very friendly and professional as well.Thank you Dr Lim

Booked a psychologist appointment over a month in advance, was sent a reminders about appointment a week before it, a day before it, got there in time and was told their psychologist had left weeks earlier and there was no one to replace them.