colette by colette hayman - Tuggerah

Best customer service. Brought a laptop bag and when I got home I realised me laptop didnt fit, I returned and the girl that served me searched to find a bag that fit everything I needed a hard task witha 17inch laptop, work folder and the laptop charger. She found one and exchanged it, she was super helpful. I find these bags to last reasonably well and to always have good balance between pretty and practical.

This shop is addictive. Even my 4 year granddaughter bought a bag, with grandma's help, of course.

Very nice range of stock.Handbag etc

Great service lovely staff some good bargains here

Not exactly great quality. A lot of the bags are too small. Just enough room for your phone. Hair clips and jewellery are overpriced.

I attended the Colette store in Tuggerah 1.15pm on the 1/10/20, I was greeted by a lovely staff member upon entering the store, as I got to browsing in the sale section, a staff member whos was putting away stock asked me to move so she could get into the cabinet I was looking at, which I complied, she stepped away for a moment then abruptly asked me to move again, I then replied saying am I in your way, to which she then responded, 'yes, move' I was so taken a back I took my items to pay and told the lady serving me at the till which she just shook her head.Why could you have not just waited until I had finished what I wanted pick and buy?The woman who was putting away the stock was clearly disgruntled and didn't like the task she was doing, I suggest if you don't know good customer service and you don't like your job, maybe find something else.I give the 1 start to the lovely lady with red curly hair who first greeted me upon entering the store.I will be retuning my items and will go spend my money else where.

On a Saturday afternoon, the shop assistant clearly didn't want to be there. The store had a very strong smell of cleaning product. Please give the job to someone with better customer service skills and actually want and enjoy the job.

This shop is an absolute joke ,zero customer service didn’t even acknowledge at all even after 10 mins,staff need to take a long hard look at themselves previous reviews tell the story .

A little pricey but overall great looking store and nice team