4WD Hire Cairns

Great experience with the staff, the jeep, the trip. Would hire from here again. No fuss, knowledgeable and helpful.

Great deals and staff is amazing

Best service I have had this entire holiday, better than I have experienced from any other car hire. We needed a car last minute - they helped with very fair cost, we got the dates wrong - they helped, we got the pickup location wrong - they helped (be careful to read your confirmation email). By comparison, the airport hire companies were either not interested or tried to take advantage of us. Much cheaper and better service to deal with these guys. Car was in great condition, could not fault it.

Worst experience ever. If I could give 0 stars I would.Booked online a week or two in advance and had a booking email from them but when we arrived they said they hadn’t processed our booking and they didn’t have any vehicles available. So we were then left stranded in Cairns and our whole holiday had revolved around having a 4wd (ie Bloomfield track). No other companies had 4wd available for hire so this company effectively ruined our holiday.Avoid if at all possible.

We hired a 4wd Campervan and took it to Cape York. The van was perfect and the staff were very helpfull when it come to answering all our questions about what to see and how long we should take getting to Cape York and back.

We hired a 4WD camper for two weeks in the Cape York National Parks. The vehicle provided did the job really well (great condition and reliable). There were some issues with the advice provided to us because the company assumes that we would have access to powered sites in a caravan park to recharge and fill up the water. There are actually no such places in the parks. The water tank on the vehicle doesn’t have a gauge so it’s hard to work out how long it would last. We also assumed the solar panel would do the job of recharging the battery used by the fridge etc but that was not correct. When we called for advice about dealing with the alarm due to the low battery the person in the call centre couldn’t answer the questions. Even with those issues the experience was OK- I’m hoping this feedback will make will make life easier for people heading for Cape York Parks in future.

Our experience with 4WD drive hire Cairns was pleasurable and very simple . We picked up our 4WD drive van up from the airport and it was very simple and easy with all the instructions we were given . Our van was spacious and just as described by the friendly and helpful staff. We returned the van to the airport and was as simple as when we picked it up . We will definitely be hiring a 4WD van from here again .March 2017

Outrageously rude staff for no reason. I have just visited their office to ask about hiring a 4WD vehicle for a day to go on the Bloomfield Track then come back on the CREB Track. The two ladies on the right were trying to confirm if it was possible (thank you for your help), but the bare-footed, condescending, and arrogant lady at the first desk on the left kept interrupting and said that it has been a company policy for 8 years not to allow one-day rentals. I told her that I thought their website said that 1-6 day hire was possible if you don’t go further than Cooktown. She said that we can go back and forth but it won’t change their policy. She said it didn’t matter what I saw on the website as a new person has taken over managing the site and she is not up to date with her tasks. She added that “If you have a vehicle, you are more than welcome to trash it on the CREB Track but not our vehicles.” I am not sure why it was necessary for her to say this nor do I know how can I trash a 4WD if I hire it for a day but not trash it if I hire if for 2 days.If no one-day rentals are available, fair enough. But why be condescending to a customer making an enquiry for absolutely no reason? I really felt belittled by her. Hopefully, this review will help her improve her customer service skills and she will be nicer to future customers.

Very helpful and knowledgeable staff, knew all the ins and outs of the vehicle i was hiring and had some great tips on 4wd tracks.