Danta Petz City - Elizabeth St
172 Reviews
- Tuesday11:30 AM–8 PM
- Wednesday11:30 AM–8 PM
- Thursday11:30 AM–8 PM
- Friday11:30 AM–8 PM
- Saturday11:30 AM–8 PM
- Sunday11:30 AM–8 PM
- Monday11:30 AM–8 PM
About the Business
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Contacts
Hours
- Tuesday11:30 AM–8 PM
- Wednesday11:30 AM–8 PM
- Thursday11:30 AM–8 PM
- Friday11:30 AM–8 PM
- Saturday11:30 AM–8 PM
- Sunday11:30 AM–8 PM
- Monday11:30 AM–8 PM
Features
- Wheelchair-accessible entrance
- In-store shopping
- Credit cards
- Debit cards
- Mobile payments
- Delivery
Recommended Reviews
Madeleine Kuan
16.10.2023
Danta Petz City - Elizabeth St
bad customer service from attendant - we went up the 1st floor to look at additional cat bed products and brought down one that was in a box without pricing. At check out, after finding out the price we decided to leave the box to purchase another higher priced cat bed instead. Instead of processing the purchase, the lady at the counter asked us to bring back the box upstairSuch a shame because I really like their products, but won't be back again with this level of customer service.
Danny Lee
16.10.2023
Danta Petz City - Elizabeth St
Been here twice. First time was good with a male groomer.Second time, not so much. The reception made a double booking and our dog was super rushed. Shaved our dog's facial hair uneven and short looks like my dog hasn't been fed for a week. When asked for a fix the female groomer was reckless in handling my dog. Grabbed her by the feet and dragged her into the grooming area. In front of an unhappy customer. Who does that? The 'fix' didn't do much. Will not return.
Adrian Hindes
30.09.2023
Danta Petz City - Elizabeth St
Good selection of products, but customer service somewhat lacking.Unforgiving return policy - we bought a suction cup cat den but quickly found our cats did not fit, and the cushion inside was not level (so undoubtedly wouldn't be comfortable anyway). Tried to return it immediately the following day but was met with a flat no, couldn't even exchange for a cheaper product. No discussion or anything.A shame since they've lost two local would-be return customers.
Thomas Liontis
13.08.2023
Danta Petz City - Elizabeth St
This is a really great pet shop. They have a very solid and unique offering of different toys, cat trees and scratchers. Their food selection is also good and they have a selection of pet care products as well. Overall a good shop and definitely a necessity as they don't have any others at all in the CBD.
Celia Song
11.08.2023
Danta Petz City - Elizabeth St
I've always come here religiously to buy cat litter for my cat cause the Mochi Tofu cat litter here is so good and yet so affordable compared to other pet retail stores. The litter has great absorption and odour-control! The cat backpack and cat scratcher house I bought here are high-quality and well-loved by my cat. There are so many good pet products from Asia here that are not available in other mainstream Australian retail stores. Highly recommend!
C Ellin
08.08.2023
Danta Petz City - Elizabeth St
Had my dog groomed today, showed them a photo of what I wanted.and when I went to pick up my dog she was cut very badly, nearly cried when I first looked at her.They tried to fix it, but obviously didnt do much.The first two pics are my dog now, and the last one is the reference photo I showed the groomer.Paid $110 for full grooming service and left extremely unhappy.
Duy Nguyen
27.07.2023
Danta Petz City - Elizabeth St
Reception staff providing awful customer service( female, short). Normally other staff quite okay. But this is next level. She speaks with un opened mouth, doesn’t matter you can understand or hear what she said is your problem! If you ask she to repeat it she get angry! She doesn’t seem to love animal at all and selling an animal product. She is next level of laziness! She never have her happy face there!
Xin LI
23.07.2023
Danta Petz City - Elizabeth St
Bad experience!!!Asked for full cleaning and grooming. Not to mention the grooming is really ugly, they didn't clean the puppy's ear. I wasn't informed when picking up the puppy at all. And I only find out after arriving home.The customer service replied that it was my responsibility to check everything before payment. And they refused to provide a refund for ear cleaning. Definitely never ever come to this store again. And not recommend to any other friends at all.
Toki Nguyen
19.07.2023
Danta Petz City - Elizabeth St
one of the few pet stores that actually has an abundance of cat products! cat bags, cat food, cat cleaners, cat bowls, cat harnesses, cat trees and more!and all the products are at a very reasonable price!iv tries shopping online or at other local petstores and warehouses but they always come with an inflated price tag!so glad i finally found a shop with all my cat shopping needs!
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Map
261 Elizabeth St, Melbourne VIC 3000
Danta Petz City - Elizabeth St