Smokemart Mirrabooka

Accidently charged be double on the eftpos machine.Went back a week later showing my internet banking.However cause receipt showed correct price, was accused of fabricating my internet banking records. Refused to process a refund of the difference. Went back two weeks later, still being difficult. Had to raise voice and get bitter to finally get a refund. Is that the new profit making tactic?

Everytime I go Into this store the middle aged lady is extremely rude. No customer service at all, you ask questions or to look at something high up and she looks at you like you have 3 heads. Shocking

Wonderful atmosphere. The ladies there are always smiling, respectful and patient. Thank you for your sweet smiles and friendly attitude. Wonderful customer service and kindness.

My son has been naught for a few weeks now. So i decided to get him an elf on the shelf. One of the ladies at the counter was amazing.I bought the elf prior to returning with my son, advicing the lady i needed her help, with letting my son know if he continues to behave badly he will not recieve presents from santa.As adviced this young lady presented the elf to my son and told him " i heard you have been naughty, so santa told me to give you this elf to keep an eye on you, to make sure you behave and if you dont santa will know by this elf". Thankyou again so much, my son is looking after the elf and is taking good care of him. Amazing service. Fingers cross it works xx

I get the best service from Karen. The store is also immaculate every time I visit and they have cool products on display. The employees have to deal with some pretty tough customers so I think they do a great job.

Gals are so nice, always friendly. Great products

Always friendly service and some great specials.

I have nothing but praise for the staff. In fact I make a special trip if I need smokes as I know the service is wonderful. Full credit to the manager & staff for ALWAYS being friendly & helpful