NGU Ipswich - Brassall Office

Great communication. We were buying a house that John was listing. John was warm, pleasant and an effective communicator throughout the whole process from negotiations through to when we went unconditional. John would always be happy to answer any questions we had, and also would ring back whenever we needed to ask a question. I think John would be a great asset to anyone considering selling their house or needing real estate advice.

Nothing left on the table! Laney went above and beyond and even when we encountered multiple challenges throughout the course of the sale, she always found a way through that was never a major compromise for me as a seller. She was always available, responsive, and worked at all hours, 7 days a week to get the job done. Laney is so genuine and transparent with her work that, as we often said during what was a difficult sale process, we could be confident that there was nothing left on the table! Best result, best experience, best agent.

Super lucky to have found John!! John was super professional from the very first contact. Very organised with a wealth of knowledge. John made our selling process very easy, seamless and stress free. He gave us confidence and was very reassuring. We could not have asked for a better agent. Highly recommend John! He will not let you down!

Achieved results beyond what we could have expected as a Seller. Bliss is professional and does everything in such a timely manner. She has a phenomenal client base and her passion for the area shines through her sales. We could not have been happier to be able to use an agent who loves what she does. She was such an easy agent to work with to achieve results beyond what we could have expected as a seller.

He was amazing. I have two elderly parents that have brought a house through Matt. He was amazing. He walked them through the process which isn’t always easy when there is a generational gap with technology and contracts. They were also selling their home and Matt supported this process with the other realestate to ensure it all was going smoothly. I can’t thank him enough for his support during this time. When it’s time for me to sell and buy again I will definitely be seeking Matt to support me. Thanks Matt

Great experience. John was great at providing accurate and reliable information in relation to the sale of the property. He was easy to talk to and always made time for any questions or concerns. He’s one of the best agents to work with and makes the whole process so much easier and smoother. Would highly recommend.

A true professional. John is a true professional. I spoke to 6 different agents in total during my process of finding the right person to work with, and I must say John was exceptional. Not only did he respond immediately to all questions regardless of time and day, he was well spoken and friendly. The value estimate he gave me was spot on (higher than what other agents gave me) and achieved exactly what I wanted.There were works that needed to be conducted, conversations that needed to be had with property managers, conveyancers, etc and he managed it all for me from beginning to end - it made my experience seamless.Within the first open home we received offers, and I attribute this to the great marketing campaign and professionalism of John and his team.There were issues during the process with the seller, which were no fault of John and his team, but he persisted and made sure I was informed every step of the way.All in all, I was very impressed and highly recommend John and his team.

Great communication & fast results. NGU Real Estate, in particular, Cassandra made the process of leasing our new investment property seamless. With the fast promotion of the property and finding a suitable tenant making for a very short vacancy period. Communication throughout the whole process was excellent.

Fast , friendly service. NGU and Emmy were very professional and wonderful to deal with when securing my rental property. The team kept in constant contact through the process and made everything very easy and fast. 5 stars

John was a pleasure to deal with. Buying through John and the NGU team was a very straight forward process. John has been a great communicator and has been very helpful every step of the way. Would not hesitate to recommend him to others.