Lake Munmorah Doctors' Surgery

Very rude receptionist. Questioned why i hadnt been there since 2019 and ask if i have been going somewhere else. Felt like i was getting in trouble for cheating everyone knows its hard to get an appointment at the moment so we go where we can when we can

In regards to my fathers previous health condition., the second week in January 2022 Terry, a neighbour of my father, who brought my father aged 85 to LMDS early January 2022. Terry calls me to inform my father had called him saying that he feels like he is dying. He takes my father to Lake Munmorah Doctors Surgery. No tests were by offered to be done by the previous doctor seen.as to my fathers condition at the age of two months away from 86. I move up to be with my Dad 12/1/2022. As it is Covid awareness, I call for a phone consultation as to find out what has happened to my father. Vagueness extraordinaire tenfold. All I heard from this person in the vaguest of ways, was that my father had onset dementia and that was all I heard from him.June 2022 my Dad is feeling breathlessness, wheezing, I call a paramedic who ensures that I will have on that same day an appointment with the last Dr that he saw, but then found out that this was not his usual Dr.Lovely Dr Angela Gray from LMDS saw my father that day and immediately gave forms to receive blood tests and chest xrays, which unfortunately found horrific results too late, but at least someone was responsible enough to know what needed to be done.

Haven’t been back to this surgery for 6months. Very unhappy with their unprofessional attitude ..

I am pretty disgusted with the way the receptionists at this practice speak to me. This has happened on more than one occasion now. I haven’t given them reason to be narcky, but find them quite abrupt. Time to find another doctor I think, after 30 years

What an amazing doctor’s surgery. Cannot fault any aspect of the surgery. From the beautiful, kind, caring and helpful ladies at the front desk to all the doctors. My family and I have been attending this surgery for over 11 years. Not once have I had a bad experience. My youngest son has been I’ll since about 8 months old (now 8), in and out of hospital. We’re on a brighter road now but I would not have got through this period of our lives with out the support of this surgery as a whole.I was prompted to write this review due to the absurd bad reviews posted on here. Obviously every situation is different but to write personal attacks about a specific person not the business itself is disgusting.If I can’t get into my normal doctor, as she is full for the day, there is always other options provided to me to assist my family, obviously dependent on the seriousness and urgency. There is excellent communication through the front desk to the doctors and then back to me.Cannot fault the place.

The staff are so friendly, professional and helpful, they were able to find an earlier appointment for me; Due to the urgency I couldn't get to see my usual Dr, the resident Doctor was great, he listened to my description and history, looked, assessed and told me how to treat this infection. I have been going to this surgery since 1992 when it was down at the shops and have always experienced professional and courteous Staff and Doctors. Thankyou to all, very much appreciated all your hard work and kindness.

Doctors there are no good. My elderly mother has been seeing them for over 25 years dispite having blown out fingers and toes & declining health, which the doctor says is just arthritis". She's accepted this & been taking panadol to assist with pain. I was horrified to see how bad her hands have gotten that she can barely open jars herself! I took her to see my doctor who said right away "rheumatoid arthritis" and asked who her rheumatologist is

I found Lake Munmorah Doctors surgery to have friendly and polite staff. The Doctor was also helpful and friendly, all staff were helpful. No one went out of the their way to help me and make me feel comfortable but there was certainly nothing unpleasant.

Great doctors love Dr Provan such a great doctor for myself, husband and mum