Rode Pool Services - Stafford Heights

Just when I thought the customer service at the Stafford Heights shop could not be beaten, I spoke with Chrissie on the Rode Pools service (help) line. Really knowledgeable and helpful. Diagnosed problem in 15 seconds and then told me what to do to fix it. Great people: great service. All round great business. Thanks Chrisse

Every time I had a problem the people at the shop were happy to listen and propose a few different solutions so I can pick the one I'm the most comfortable with. Big thumps up.

Great service always from John and boys very knowledgeable

Brad came out to give a pool instruction service at our new house. He was on time, communicated well before and during the service and was very knowledgeable.

Always great service from this store and special mention to John and young Bart. They give me the expert advice to keep my pool looking like a resort pool. Thanks guys

Thanks John for helping me get my pool from green to clean. Great customer service especially for someone like me who is a pool novice but not anymore thanks to John.

We switched to this shop as recommended by a pool builder. Best move ever! Great service and the cheapest prices. We even got a bulk discount. Very knowledgeable and reassuring. Its like a family of regular customers that visit.

Had a great experience today, really simple and honest advice.Didn’t try to sell me a tonne of stuff I didn’t need.Would definitely recommend.

Terrible store. They used to have good helpful people but no more. I have been a few times lately to get assistance and the people are lazy and can't be bothered. Unless you are after salt or chlorine, they are not interested and guess what you can get all of what they sell from Bunnings for a fraction of the price. So much for supporting a local small business.RESPONSE TO OWNER'S REPLYOk in relation to the business owners response. This is not a single incident of poor service, it has been going on for some time including the Windsor store where we had one of your technicians" come to our home and charge for services not provided. This is not isolated.It is a far cry from the family business that existed when we started using this company 26 years ago.Back then you would not go anywhere else. Now there are lots of options where people actually value the business."

Been using their services for about 8 years and they never miss a beat. Good staff and helpful. Used them to replace a filter pump with zero hassles too.