Kerrs Electrical Appliance Service

Kerrs Electrical diagnosed and repaired our oven element, I was impressed by the level of professionalism and expertise of Sam. I highly recommend their services and will definitely be using them again in the future.

Mark and his team were so professional. They did a great job changing our cooker and hood over. Great price and very responsive. Highly recommended.

Straight quote for part supplied by office manage after i supplied the electrolux dishwasher serial no. Then advised need to identify what caused the controll board to fail. Plus time labour . There for more cost effective to purchased a NEW WASHERThanks for the honesty. You lost a repair sale but have maintained this customer. Washer was 15 ys old too

I've had Kerr's come out 3 times to my brand new LG fridge and each time the team was most accommodating with each problem, they were always courteous both on the phone and in my home and the technicians cleaned up after themselves too. I wouldn't hesitate to recommend Kerr's for your appliance repairs.

Kerrs Electrical are hands down the experts in their field! Mark and his team fixed our air conditioner and its now working like a dream. Being the authorised service agent for Fujitsu, they were able to replace the parts under warrenty and deal with it all on their end, rather than leaving that part to us - which was a HUGE help and timesaver. Highly recommend!

Kerr's Electrical provide great service and are very responsive. Mark is very easy to chat with and are very knowledgeable with all things electrical and Air conditioning! Highly recommended!

Mark and his team came and installed a new ceiling fan and moved a light switch. The team was amazing and can highly recommend. Will definitely use again for any electrical work.

Contacted Kerr’s as they were the locally listed repairer for the fridge I had. When I contacted them initially it was all good. I spent just under $600 repairing the ice maker as per the suggestion by the mechanic. I was told this would fix things and to wait for a reset within 24 hours. There was no improvement. It barely made any ice. He then came and had a look after I hassled them about it not working still. He got another replacement unit under warranty for the first one, no improvement again. He then suggested I had chased them down again, that it was the heater unit that heats the line. After once again not getting answers back, I finally got Mark on the phone and tried to have a frank conversation are the fact I didn’t really want to spend any more money because it wasn’t making things better. He discussed that he would simply charge me the cost of the part, which I agreed to reluctantly. I really didn’t think it was worth spending more money on trying to fix.It didn’t fix it once again and no matter how I tried to contact them my calls and emails were not returned. Then they attempted to charge me for labour against his word. The communication has been poor and frustrating. If you aren’t chasing them down, they just don’t get back to you. Now I am besting chases to pay for something I didn’t want to do, that did nothing to repair my freezer and a freezer that is still not producing much ice. $700 I could have spent on a new fridge instead of this situation. No contact. No apology. Their own bookkeeper cannot get them to do the right thing and contact me about the situation.An honest conversation about whether the freezer could be repair was required right from the start. I would have bought a bench top ice maker.

Parts arrived 4 days quicker then eta and install done fine. Has looked after us each warranty fault so far