The McKellar Centre

Absolutely beautiful place, staff are great and so friendly, care is better than best

Absolutely useless service. They changed my brain CT appointment without telling me, without even attempting to make contact. I’ve taken half a day off work and can’t take another anytime soon. No consequences for the person who stuffed up, but massive consequences for me after a brain bleed. This is not okay.I HIGHLY recommend asking your doctor for a referral to a different company to avoid being messed around.

No empathy shown in the rehabilitation centre. They don’t care if a patient is in pain. They claim they should request pain relief themselves and yet when the buzzer is pressed, they do not attend to the patient. Some patients have language barriers. Some patients are stubborn, but that doesn’t mean you leave them to deal with pain.My parent went in pretty healthy only needing physio after surgery, but 3 weeks later had to be transferred back to hospital due to their neglect. They had CoVid cases which my elderly parent ended up catching. This meant 2 weeks of isolation, no human contact, neglect. Their mental & physical health worsened. Didn’t even get the rehab they were suppose to.There is NO screening process for CoVid to protect the patients.These people are just another number & patient to you, but to us they’re loving family members.

Don’t even think about doing a grad year from here, if you are a nurse. You will work as a personal carer not as a endorsed nurse..it’s insane..

Lovely grounds to walk round and sit out for patients and great staff

They are helping me through my stroke

I found this place had very friendly staff at pallative care was not manned at main reception on the weekend which I thought was strange but unfortunarley my friend passed away so I don't expect that I will ever go there again.

I was very unwell and the staff there were I was, are top notch. Didn't like some of the ethics of the DRS there and the food was just disgusting, even the hospital food is better.New visit September 2022 until May 2023. At first I was treated great but after a while I was treated as if I had just stolen there car. Manly the nurses not alĺ off them just groups ,they must get à kick out of abusing disabled people.That's just disappointing and childish, the head of them just laughs about it. no pain relief for people in pain. Just remember you don't have to do anything they asķ you.

Lovely place for you relatives to spend their final days before hanging up the boots. Good carers and lovely surroundings. The food could be improved a bit though.