Seymour Medical Clinic

Have been visiting Seymour medical clinic for over 3 years. The doctors and nurses are generally helpful. But for the last two year, my experience with this clinic has been down hill: they don't bulk bill anymore, not even for antenatal care, which may be explained by the government is on a budget. But I can't bear their appointment reminder system after a test result: bombarded with text messages (average 6), app reminders (3), physical letters (4). It just keep on coming and you have no option to stop it. If I need to see a Dr. I will. If a person doesn't respond after three attempts, you should stop. I was reffered to someone else. I already knew my test results. I don't want to pay $38 to see a Dr. for 2 minute to tell me what I already knew. This happened to me several times now. I'm calling for a change for this annoying act. I have also experienced been charged more for late paying a phone consultation-- I was isolating for Covid, no one tells me there will be a late fee if you don't pay on the day, otherwise I could pay on the phone or send someone else down to pay.

The Covid vaccine process was extremely efficient and we had no problems with that this morning. However my husband also had an appointment at 11.30 am so we hung around in town until that appointment. We then waited for an hour for a consultation which took no more than 3 minutes.

Apart from waiting awhile, I find Doctor and staff extremely helpful. Makes the wait worthwhile.

In-person experience was very good. Reception staff helpful and pleasant to deal with. Did not have to wait long to see GP.Telehealth appointment with GP was on time and my needs were met efficiently. Would be appropriate to bulk bill for this service as phone consultation lasted for one minute exactly and I was billed $68.

I am new to Seymour. It took a little while to get an appointment which is different to my experience in Melbourne. The doctor was willing to bulk bill me which was a pleasant surprise. Parking was not a problem which was a welcome relief. The appointment was 10 minutes late but that is quite reasonable.

I went to this clinic for help, all I got was a referral to a specialist I don't need and can't afford, and a bill for over $140. This doctor could help, they are trained to help, but instead just passed the ball and pocketed the cash. Definitely would not recommend.

I have been going to this practice since I was in my mothers tummy lol 51 years ago I can’t fault the clinic in any way friendly helpful caring drs nurses and receptionists I feel very blessed to have this clininc in our little town.

The friendliest medical centre ,Reception very welcoming and a doctor that listens.a really good 1st consultation.I have been a patient for 5 months and still happy,Dr Abtahi is a great listener and a top Doctor.

Never have I ever had a problem, and I have been going there for over 45 years