Cash Converters Morwell

people listen...DO NOT GO TO THIS SHOP...ALL I ASK FOR WAS A QUOTE AND THEY SAID WE WILL GET BACK TO ME...2 DAYS AND STILL WAITING.......BAD SERVICE ALROUND.......DO YOUR JOB YOU LASY PACK OF ..............................................

Millie was great to communicate with, she sent over the item as described with some lollies and a hand written thank you message on the receipt. It was great having that personal touch to it, and would definitely go back again! Thank you Millie!

Bought a Fitbit from this place online and it arrived the next day. Fast, packed neatly, item as described and responsive. Would recommend buying from them online! Thanks heaps

Dont recommend morwell at all, very rude lady with glasses dont allow people in because its 30 minutes till closing, didnt catch her name but will next time, not impressed at all with there service

They only take electronics and jewellery. Bad prices. Eg. if u sell something worth 100 bucks ur only gonna get 20 bucks. Low balling much?

Cash converters customer service seems to be the best ive experienced from this location, i actually stopped going because of a past employee but now it seems like a better focus towards customer service and what that means for the customer and the company.

Most staff members are quite agreeable until challenged in any way, then they become quite agitated. One particular member is just downright unpleasant 24/7 and is an almost pathological liar, if you happen disagree with him whether you're right or wrong your point of view is either rude or illegal. I would recommend giving the buys and loans section a miss if you can, it's just not worth running into the one who ruins it for everyone else.

I needed to buy the basically one-of-a-kind item, which happened to be available in this particular shop. I live in NSW, so I called them up and asked them to remotely inspect the item and tell the little pesky details. The shop clerk had spent at least 10-15 minutes just explaining the details, which nobody would normally care about, to some person in another state who may not even buy the item! Very professional and very polite! Thank you so much!

Dont take fridges there!Sent a what's it worth inquiry on 2 fridges to them via the website and advised them that one of the fridges was missing shelves in the freezer compartment and the crisper drawer was not the original, received a reply to bring both fridges in and then another (automated) email a few days later reminding me to bring in the fridges. So I arrange a trailer and family member to help with the fridges and am told when I get there that neither fridge can be taken because the staff member didn't see the part about the crisper not being the original in my quote request and the other (near new) fridge had a small chip which exposed the insulation and they are not allowed to sell any fridges in that condition. Would have been nice if they said that in the what's it worth reply with the quote because lugging fridges over and arranging a trailer is no small task.