Mitchell Lawnmower Centre

Excellent service! Purchased a new Toro Mower over the phone. Delivered within two days to us an hour and half from Canberra. We had a small issue with the mower set up. They came the next day to sort it. Really good communication and attention to their customers. Well Done Mitchell Lawnmower Centre.

Been dealing with M mowers for a few years, always been good. Sell quality gear and have good tech knowledge. Spare parts were ordered and always arrived on the given timeframe. Good power equipment outlet. Staff top shelf!

Had my ride-on mower serviced recently and the team were very helpful and friendly. The job was finished earlier than expected and the price was good. Would recommend for sure.

Took over 3 weeks to return mower, for a simple service. Customer service is shocking, no communication or updates. The mower would have stayed there much longer if I didn't call and say I wanted it back.There was nil timeframe provided at the time of drop off and staff said it should be easy and quick.

Very knowledgeable and helpful in choosing a lawnmower. Explained advantages & disadvantages of various types. Took my old mower away for free!

Great service. Quickly sorted a warranty issue on the spot and I was able to get straight back to work. Very friendly.

Unlike the nearby competition, the MLC crew were fantastic! No booking in my mower and waiting two weeks for an update, instead they fixed it on the spot. In and out in 20 mins. Can't recommend more highly.

Took 3 months to get service on warranty for my $1200 victa mower, only to find it had been stored outside for that time and was completely rusted. Dont buy here expecting good service m.

I dropped my mower off. Staff did not mention a timeframe for pick up, nor an approximate even, and said they would message me. Two weeks and 3 phone calls later, they finally message but only after significant pressure was applied to return the mower. They did offer a 'loan mower' but only when I explained I urgently need the mower back.When I picked up the mower, there was a loose part which was not like this when I dropped it off. Staff denied touching the part, and basically shrugged it off and walked away. It was clearly loose and rattling. Staff offered no help or assistance to tighten the part and stated this is a problem with the model, except the problem didn't exist before they got their hands on the mower.In hindsight, I should have read the reviews and petty, defensive replies from the owner. There is a pattern of the owner being unresponsive and lacking accountable for each issue and review.Would not recommend.