Alter It Malvern

I have had multiple clothes altered here in the last few years with no issues and speedy turn-around times. Peggy is very helpful and takes the time to ensure the alterations are what I want.

My favourite leather jacket had torn under the arm and they patched it so perfectly, no one would ever know and now I’ve got another few years of wear out of it!

Peggy and her team at Alter It Malvern are fantastic. They have done many alterations for me and every single one has been perfect. I occasionally buy an item that isn’t exactly right in the secure knowledge that the ladies at Alter It will fix it to my specifications. If the alteration isn’t feasible, they let me know immediately so that I can get a store refund.

Had my pants tapered here and got the best service. Staff were nice and they did the quickly.

This establishment doesn't honour their advertised seniors discount

Got my suit pants altered and asked to take 1.5 inch off from thigh to ankle and they gave it to me only half way done and now it looks worse than before. Seems like this business only responds to good reviews and won’t respond to bad reviews. Don’t ever go here and run the risk of that

Always quicker than they say and do great work

Cheap! But you get what you pay for. Never going back there which is a shame as I live down the street.I had a satin full length dress I was wearing to a casual wedding ceremony and asked them to take up the length in the shoulders which would have also made it the perfect length on the floor.They must have only taken it up at the back side of the shoulder as the back length of the dress was off the ground and the front was still touching the ground meant I was tripping over it all day.Also the back material was flipped over the seam across my back. One nipple line was much higher than the other was and the sew line they made was really messy and wonky. Honestly looked like a amateur did the job in 5 minutes with no care in the world.I took it back to show them their mistakes and hoped they would at least take the front up a bit so it wasnt hitting the floor and matched the back length, but they would not do unless I paid again.Never going back.

Never go back again!!Had my formal dress length shortened a couple of weeks ago. Totally disappointed. Poor quality of work and customer service. The lady there was the most errogant person I've ever met. Had I read the reviews on google, I wouldn't have used them!

Quality service and craftsmanship.