Picture Perfect Products

Terry and the team at picture perfect products are great. It had been over 6 months since I purchase equipment from them I rang with an issue with my printer and straight away I received help and problem was resolve in minutes . Terry is so reliable and helpful and really cares about his customers .

What a great bunch of friendly, helpful people at Pictures Perfect Products. The after care and service is beyond measure. Terry just spent 2 hours helping me set up my equipment then ran me through a product they don’t sell. He didn’t have to but that is how these guys work. Highly recommend them! Excellent in all ways.

Thank you Guys for arranging everything and I would like to commend your efforts in trying every angle to help. I got my heat press all the way to the Torres Strait and also bought vinyl with all instruction to help me out. I was able to help my little family out during the Covid by selling shirts so thank you ever so much guys for the wonderful help. Terry you are God sent with your information and the network that made my little project to work. From April 2020 until now, we are still in contact and no issues at all so thank you once again.

Excellent customer service from Terry. I had a problem with my press and a very patient Terry was able to provide me with the information to rectify the issue. He truly went above and beyond helping me. Superior product and exceptional customer service.

I recently purchased a heat press that'd had two previous owners for $200 and was told by the lady I bought it from that this company were very helpful when she called to ask for assistance even though the press was well out of warranty. I emailed Picture Perfect to ask for an instruction manual and Terry, the owner, emailed me back quite quickly and over the course of several emails helped me a great deal.Turns out the press is 8 years old and was one of the first presses made and sold by Picture Perfect. 8 YEARS! It still holds steady temperature and works a charm, the Teflon platten is still well coated and after sales support is ongoing despite three different owners. Thanks Terry, buy from him and you get above and beyond service from the owner of the company.

Terry and the team are fantastic. I am extremely happy with the press and vinyl cutter we purchased. The help that Terry gave me was not only with printed instructions, but over the phone gave me the confidence that these guys know what they are talking about and that they stand behind their products. I couldn't be happier and highly recommend Picture Perfect Products to anyone. Thanks Terry. You are a legend!

I bought a heat press from Picture Perfect Products a while ago and I couldn’t be happier. The customer service from Terry and his team was outstanding. Not only did Terry personally deliver my press (he was traveling past my area), he helped set it up and showed me how to use it and answered all my questions. I highly recommend Terry and his team!

Terry , Sara-Jane and the Picture Perfect team are amazing, from the 1st phone call I made enquiring about their products, right through to Terry spending 1.5hrs on the phone helping me set up my printer as I was not confident doing it on my own. Their customer/after sales service is the absolute best. I definitely recommend Terry and his team..

I knew nothing about a heat press or vinyl cutter before talking to Picture Perfect Products but I know I now have both the right equipment for what I need, along with the confidence that Terry and his team are available for ongoing assistance if ever required. Training package and additional extras provided to help you find your feet with the equipment is brilliant. What a great business and great people, highly recommend.

I purchased a sublimation printer from picture perfect products just this week received my order in 2 days I was having trouble installing the printer driver software on my MAC so I messaged picture perfect through there Facebook page for it was after hours and to my surprise lucky me they replied quickly. The lovely lady that was replying to my messages tried to help me as much as she could though she didn’t have much idea how to work with Mac OS so she organised for Terry to call and help me and today on Saturday.. I can’t begin to express how grateful I am that for Terry to spare a few hours of his day on a weekend to help me do the full installation and setup of my sublimation printer. He also helped me to download the software and program that will be useful in my sublimation journey and he also sent me helpful links. I would also like to add that I have purchased my heat press and a lot of other items such as HTV vinyls an accessories from them that are amazing quality products. Thank u very much Terry for all your help and support.. I’m greatly appreciative for the help and definitely recommend purchasing from this business as not only are the products amazing, and have fast delivery but also the customer service and how helpful they were/are.