Fitness First Carlingford

Excellent service, everyone is knowledgeable, helpful and accommodating. I really do enjoy my time there, I’m getting good steady results. Thanks Zac, Joel and the team at Carlingford Court FF.

please look at another gym. old equipment, rude staff, gym send annoying text messages every month even if you quit and they always try to give a better deal after you cancel.

I don’t know why people giving high rates for facility. I highly recommend classes and instructors however, the facility is HORRIBLE!! Water leaking during the class from the ceiling.There are average 20-30 people each class and no wonder the shower room never gets crowed. The steam room never worked since I joined, and the shower rooms are disgusting. Full of moulds … no soap, water taps are not functioning and most importantly … DISGUSTING! I wouldn’t recommend to friends even with all those special promotions. I would give five stars for classes but nothing else.

Very bad experience in this gym… if you sign up for this gym, the trainer will ask you to move away from your equipment anytime, just because they want to do classes with their customers. And they will not tell you this when you sign up.Very rude staff with bad attitude, and treat to call security if I just want to finish my training and not willing to move space for their classes.I understand they wanna do their classes to earn money, but I also paid for the gym. Not a pleasant experience here at all! And when I asked for my right to do my normal workout, one of the staff claim that “Give you 25 dollar, You go to other gym”. Wow what an attitude to talk to customers…Will report that to fair trading and their head office for sure.

Plenty of equipment, friendly staff, regular cleaning. However, the billing system is mess. When I put my membership on hold they charged me the usual amount + holding fee. Have been following up with their manager for months. Think twice before choosing direct debit via bank. Better to pay by credit card as you at least can challenge the charges. I had to put a block on my bank account to stop unauthorized charges.When you sign up, they will promote their personal trainer with a free 24/7 pass. The 24/7 pass is free with membership, don't bother with the PT session if you don't need it.If you freeze your membership they charge a weekly fee unless you provide a doctor's certificate.I originally signed up for 3 months only yet they have continued on my membership and signed me up for a one year membership. It will take another 30 days to cancel this membership.

Guys, please speak out for your benefit. We paid for it, and we deserve an excellent gym!!!!1. The equipments are very old. You cannot even see the weight marks on the machine. This gym is quite busy. There need to be more bars and pull-down tools for the cable station. Imagine there are around 10 bar stations but only one for each type of tool. You have to wait for someone else to finish every time.2. The staff is not friendly at all—Priya, who gave me a terrible customer experience. Please get in touch with me for more details about what happened.3. The bath area needs to have shelves or to hang to hold bags or clothes. You have to be naked first if you want to take a shower.4. This is a 24*7 gym. It is quite sweating smelly in the afternoon and evening. This gym cannot give me any workout motivation.Suggestion: please upgrade your equipments----this is super important. Not suggest to join this gym.

The staff are friendly and helpful. There is a great choice of gym equipment. You never have to wait long to use them. There is a great variety of classes to cater all fitness level. The facility is always clean. I would recommend this gym as regular user.

Great Gym, extremely clean and well kept. Staff are very friendly and helpful. Manager is very polite and gets things done quickly. Enjoy training here a lot.

Better than DeeWhy Platinum FF by a mile. Joined up by referral but no bonus items. 4x price of Crunch, but less equipment, no weight labels cause the equipment is broken, free weights all over, people slamming their weights and allowed to, people have their bags with them cluttering the space, no hand towels. Disappointing, I thought for paying 4x the price per week I’d get more, but I got worse. To top it off, I have to hold a card for FF, but Crunch has a barcode system so you can just use your phone to scan in. FF could use their money to invest in their sites. Even their bathroom mirrors are falling apart. Mid.

Well maintained, nice large open space and good range of equipment. One of the better passport gyms in Sydney.