ProfessioNail Whitford

Steer clear! These people are dishonest ..had a $40 pedicure then charged me $50 @ pos...citing Shellac Pedicure which i didnt request or not even sure if thats what she used. Never going back!

If I could give a zero star ratings, I wouldWorst place for nails .They absolutely ruined my nails.I had to go elsewhere to get it all removed.And they could not believeWhat they saw .I complained when finished at professional nails, but they couldn't care lessThey got another girl to try, andBotch them up .Yes thats what they did .A botched job

I have gone here twice and have loved the results of my acrylic nails each time. The lady who served me was very polite and gentle, definitely would recommend.

Only been here once and never going back!They were rude, rushed and had a lack of care.Multiple times they clipped my cuticles which made them bleed and even drilled down my nail bed until only skin was left.When I tried to tell her she’s hurting me she didn’t care and continued, she then proceeded to put acrylic on my exposed nail bed.Stay away if you want your nails intact when you leave!!

My usual nail place was booked and I needed my nails done urgently for an event that day. I’ve been getting acrylics for almost a decade and this was the worst experience I’ve ever had! The girl jerked my hand around so much I thought she was going to break my wrist. Even worse, she cut my cuticles so deep that my finger became super infected to the point I couldn’t sleep at night due to the pain and had to be seen by a doctor. I wish I read the reviews before I went here!

Le was so wonderful with my nails, she paid EXTRA attention to what I wanted and made sure I was fully satisfied, her attention to my nails went above and beyond to perfect them. EXTREMELY happy with her service :)

Absolute worst nail experience I’ve ever had. Only been here once and never going back. The wait was long, which is usual for salons so I was fine with it. But then there was absolutely no care or common sense in regards to my nails. I got a full set of coloured acrylics and most weren’t the right size for my fingers so there was still natural nail showing, the filed the nails down way shorter than I originally asked for and caused one finger to bleed and then when I woke up the next day (my nails were finished at 8.45pm on Thursday) multiple fingers were bubbly, paint chipped and a weird grey line formed around multiple fingers.I went back to ask for a refund and removal, which they wouldn’t do but they did offer to repaint the affected nails for free. Great! Mistakes happen, I’m fine with that.The repair just resulted in more issues. Large areas where they didn’t do enough coats so the colour is patching and they started filing every single nail so now all of the nails I didn’t go in to get repaired have paint missing around the edges.Multiple nail salons at Whitfords, and given that I’ve never had this type of service before I’m willing to bet you’re safer going to another store.

Not happy at all with my pedicure. The lady was nice enough until she was laughing at my toes, and then didn’t remove all of the existing gel polish before painting over. One toe is quite darker, when I asked them to fix it I was basically told “They couldn’t see it so they wouldn’t fix it.” I’m on holiday at the moment so didn’t use my normal lady back home and have so many regrets! In my experience if a customer says they aren’t happy, then you fix the issue. All I asked for was a repaint of one toe and was made to feel stupid.

worst experience of my life. firstly waited for at least 20 minutes for them to start my nails. i asked for french acrylics but the lady just stuck a white tip on my nail put acrylic on top and i was finished. they look absolutely horrible. when filing my nail she was being so harsh causing me to have a large cut on my finger. didn’t even apologise. this is the worst set of nails i have ever had. the lady was extremely rude and showed no care in doing a good job. don’t go here

I've been a regular customer here for a number of months and haven't had a bad experience yet. The ladies are all very efficient and polite and I'm always happy with my nails when they are finished. I usually get a pedicure with shellac and recently shellac manicures. I've also tried their s&s and though I loved the look of the finished product I personally didn't like the feel of the product on my nails. I prefer the flexibility of Shellac instead.