San Churro Karrinyup

I recently had the pleasure of visiting San Churros Karrinyup, and I must say that Louise, one of the staff members, truly went above and beyond to make our experience memorable. From the moment we walked in, she exuded a genuine warmth and eagerness to assist us.Louise's exceptional service started with her welcoming smile and cheerful greeting. She took the time to explain the menu offerings, making sure we understood all the delicious options available. Her knowledge of the different churro variations and dipping sauces was impressive, and she patiently answered all our questions, helping us make the perfect selections.Not only did Louise provide outstanding customer service, but she also went out of her way to accommodate our specific requests. We had a dietary restriction in our group, and she promptly offered suitable alternatives, ensuring everyone could enjoy their San Churros experience to the fullest. Her attention to detail and willingness to customize our orders left a lasting impression.Throughout our visit, Louise demonstrated exceptional professionalism and efficiency. Despite a busy atmosphere, she managed to attend to each customer with care and a friendly demeanor. Her efficiency in processing orders and delivering them promptly was commendable, creating a seamless and enjoyable dining experience for us.What truly set Louise apart was her genuine care for her customers. She frequently checked in with us, ensuring we were satisfied with our food and drinks. Her attentiveness and willingness to go the extra mile made us feel valued and appreciated as patrons. It was evident that she took pride in her work and genuinely wanted us to have a fantastic time at San Churros Karrinyup.In addition to her exemplary service, Louise's enthusiasm and passion for her job were contagious. She shared her personal recommendations, helping us discover new flavors and combinations that we might have otherwise overlooked. Her enthusiasm elevated our overall experience and made us even more excited about trying the mouthwatering churros and delectable chocolate treats.To sum it up, Louise at San Churros Karrinyup exceeded all expectations with her exceptional service. Her friendly nature, extensive knowledge, and unwavering dedication to customer satisfaction made our visit truly memorable. We left feeling not only satisfied with our indulgent treats but also grateful for the outstanding service we received.If you're looking for an extraordinary San Churros experience, I highly recommend paying a visit to San Churros Karrinyup and seeking out Louise. Her commitment to providing exceptional service will undoubtedly make your visit a delightful one!

Good service and food! Loved the churros with Dulce de leche dip!

Very very disappointing! Ordered a waffle and two sundaes as per the menu. Also waited 15 minutes to get served. When the waffle arrived it was cold and not heated, even when asking if it was hot when it arrived. The two sundaes arrived with half of the items missing from it. When I went up to ask where the other items were that were stated on the menu, the manager stated that the menu had been updated and so what i ordered was not what i received. Because i had tasted it, searching with my spoon for the fudge etc the manager also stated that I couldn't get a refund and then offered me what shouldve been included in the first place. DO NOT EAT HERE. VERY VERY POOR SERVICE AND DISAPPOINTING!

I loved our hot chocolate today. We asked for a half dark and half milk (not too bitter and not too sweet). It was awesome. Love the relaxing music

Good churros and good service would definitely recommend. Our waitress Shein was so nice :)

This place is always empty for a reason, the staff are not very friendly. The chairs and tables are not clean and the service is poor. I got a churros with fruit and the fruit quality was shocking, you could clearly see the strawberries had been eaten by bugs and they had served me what the bugs hadn’t eaten. The churros themselves either had no sugar at all or a bucket load, and the small chocolate dips were full of sugar clumps before I’d even touched it. It’s no surprise the place is always empty

We tried the croffle tonight, and was pleasantly surprised . I'm not one for sweet food but this I really liked. Thanks for the friendly service too Lucy!

Customer service was great. Was attended to quickly and coffees and churros were served in a timely manner. Coffee tasted very weak. Guess this a chocolate and churro place rather than a coffee.

Regular latte with two sugar.Easy order from me at 10.02am. simple.Maybe morning mood especially from the receptionist. Barista including as well.The milk is really hot. Not warm hot or warm or mild hot but very extra hot which i didn't ask ( should mean that every customer should rectify the level of the temperature of the milk before ordering). Make my tongue a burnt a bit. Coffee? Bitter. Full cream is good but they temperature it really make you suffer. More coffee than milk.I left the coffee on the table number, 115 and left. If the famous brand has the courtesy of getting through the waiter know what does it mean. 21 minutes my morning coffee just a waste. Leftover of 70% on the table with bitter taste.By the way, if I'm the owner i would considered myself as generous kind of human being since i donate more or a lot coffee Bean to every single cup coffee to customer.Well Done!