Alfie's Towing

As organised by Polestar, Alfie's Towing delivered my Polestar 2 to my house as early as they could. They rang as soon as they received the vehicle late afternoon and advised it was too late to deliver but offered for me to pick up or they could deliver early next working morning. I rang as soon as they opened that morning for an Eta and was told between 9:30 and 10am and the driver would call when he was about to leave. At 9:30am the driver called and said he'd be there in 15mins, which he was, on the dot. He was friendly and quick - unloaded my car, got me to sign a delivery docket and then left.Would definitely use again if I had to - Great communication and nice staff.

Excellent towing operator. Polite service , fair pricing and willing to listen to needs.

Wonderful, friendly staff. Prompt and professional.

Alfie is both hard working and a protectionist. Unlike most bosses who just sit in the office Alfie is hands on. He drives his own carrier and knows exactly what to do for what vehicle. I would strongly recommend using Alfie's over any other car carrier.

Scheduled time not met. Didn't bother to call us to advise would be late. we were sitting and waiting. I called them. Woman told me they were late because of school traffic. Apparently it is a surprise to Alfies Towing that there is school traffic. She had no excuse for not ringing us. Poor customer service.

19/07/21.We work closely with Alfie's Towing and have used their services for many years. We would not use anyone else.!!!Their communications have recently being identified for an area of improvement, and Alfie is currently implementing steps to improve this.Well done to the team of ALFIES TOWING ..... always improving.

Prompt, polite and pleasant operator helping us out even though their day was extremely busy. Excellent service and great price. Thanks very much!

Awesome bunch of people with super friendly staff and excellent service