Total Window Concepts
32 Reviews
About the Business
Homepage | Total Window Concepts |
Contacts
Call Us
0397483411
6 Elm Park Dr, Hoppers Crossing VIC 3029
Hours
Features
- Wheelchair-accessible car park
- Wheelchair-accessible entrance
- Credit cards
- Debit cards
Recommended Reviews
blind trader
21.10.2023
Total Window Concepts
Having used TWC for 20 years now, I can honestly say they have been an exceptional company to work with. The products are of a high quality. What I have been most impressed with over the years, is their communication. Always keeping us updated, acting swiftly when we have any concerns - which is hard to fine these days.
James Tsalikis
16.09.2023
Total Window Concepts
Having used them for around 3 years, TWC was great to use when Megan was the account Manager. Once she left the company has been going downhill ever since. Bad customer service, damaged blinds and shutters constantly. They also sent out wrong parts multiple times and the ladies in the office insisted on charging me for the parts that I ordered in the first place.... glad to have gone to a different supplier.
Iz La
12.09.2023
Total Window Concepts
I am a small business and have been using TWC for several years. I recently took long service leave and due to inactivity TWC said I no longer meet their criteria to hold an account. They gave me no notice before closing my account. I had no idea until I went to place orders which I now can’t fulfil until I find a new supplier.It’s disappointing that TWC don’t support small business. Do not recommend using them.
INLAND BLINDS
05.08.2023
Total Window Concepts
Great company, well-established order and return systems.Quality productPrompt CommunicationReliable Service
Solomons westryde
04.08.2023
Total Window Concepts
I have tried to use TWC over two years and it is honestly one of the worst blinds companies ive ever had to deal with. Broken or damaged blinds, no communication or customer service and zero compensation for issues caused by them. They love to deflect responsibility, will never use again and strongly recommend you avoid.
Marcus Allen
22.07.2023
Total Window Concepts
My experience with TWC has been great.- The staff are pleasant to deal with- they have fast turnaround times with a whole range of reliable productsAll in all a great business!
Jess Mullen
21.07.2023
Total Window Concepts
I have been a customer of TWC for many years and I have found their staff to be extremely knowledgeable, friendly and provide wonderful customer service. The TWC products are Australian made, great quality and there is a large range of on trend fabrics and colours.
June Buggy
20.07.2023
Total Window Concepts
1. outrageously unprofessional2. toxic/predatory environment3. do you need a third?
Greg Casson
09.07.2023
Total Window Concepts
Total Window Concepts supplied all the blinds (31) for our new home in 2012. They still look as good as the day we had them installed. One mechanism on the most used blind failed recently which they very promptly replaced at no cost. I commend the company for their after sales service on what is proving to be a very good product.
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6 Elm Park Dr, Hoppers Crossing VIC 3029
Total Window Concepts