The Cheesecake Shop Wembley

Our go to cheesecake shop, I grabbed a lemon continental cheesecake previously which was great. This time dropped the annual kid's Easter colouring pages in for their free slice of cheescake. The owners were very pleasant and didn't mind, they got quite large slices of a cholocate cheescake.

Thanks heaps Wembley cheesecake shop for a wonderful cake. The baker at Wembley outlet is amazing.. I just told her about the theme and she created the most beautiful design and very very tasty cake.

Disappointed with the customer service of the staff. Bought a cake that was obviously stale and took back 80% off the cake to request at least understanding that it may not have been to our taste. The lady stated it was made this morning. Bought another one, no offer of apology or discount. I am led tp believe that every cake is made daily. There was at least 12 cakes left in the shop, looks like they are throwing a lot away. Unlikely...

Pre-ordered one of the celebration cakes. When we went to pick up the cake, it was already partly melted with the drips bleeding the colour down the cake. The box was too small for the cake and squashed the icing on top, and had missing decorations compared to the photos on the website. Further the cake box it was placed in looks reused with blue marks on the top of the cake and the cake doesn’t have anything blue on it. There was also a receipt attached with a completely different order on it. Very disappointing for a pre-ordered $70 cake.

Wembley cheesecake shop provided me a magnificent cake with matching cupcakes to feed over 100 at my partners 70th birthday. The mud cake was fresh, moist and decorated with golden chocolate balls, golden macaroons and curls of chocolate. An enormous success and I am extremely grateful. I will have no hesitation in returning to them for future special occasions.

I recieved such incredibly rude customer service that I ended up walking away with nothing. The lady made me feel like a burden and acted impatiently even though I was the only customer. As I tried to ask about what type of custom cake they would be able to make with just shy of a week notice, she frowned, rolled her eyes, sighed and spoke with an irritated tone. I chose a semi sheer cake on the shelf she said she could make it in a different colour drip with sea creature decorations on it. But after I queried about the cake some more she showed me a photo of what was actually a very different looking cake and a box of tacky pre-made baby shark decorations from a packet. The fully decorated cake would cost around $160 for a serving size suitable for 20 people. Without decorations would be $100. She then made it clear that I only had a choice of the one custom cake no larger than that, and abruptly said do you want it or not?!". I felt certain there is no way I am buying a cake from this lady."

Had a great experience, placed my order from 300 kilometres away.Manager went above and beyond to get my order processed, and delivered in West Perth. The recipient was overjoyed sent photos.Thank youJeanetteMargaret River

Nice shop… even open on Sunday with decent timings. Tasty, quick grab cakes plus helpful staff. Only issue, Cambridge st is busy and can at times make finding parking spot hard.

The worst cheesecake I've eaten. The quality is terrible. Firstly, the size is half of what it used to be like, it doesn't taste like cheese- is there even any cheese in there? It's texture is like mousse. I suspect they use a cheap filler and put gelatin to try to stiffen it? I took it out of the fridge and it melted and was wobbly. It was overly sweet too. No one ate more than 2 mouthfuls. Its going in the bin. Never again.

Prices at Wembley store is $5 more expensive then other cheesecake shops!!. The shop is run down and I was surprised to see their air conditioner is not working on the 41 degree summer day.When I asked the store manager why you are more expensive then the other branch i recived a rude answer of our cost is higher"! Maybe that's why they don't turn on their aircondition...Anyhow would never step in that shop again.By the way thier cakes are frozen and NOT FRESHLY BAKED"