Burwood Medical Imaging

DO NOT RECOMMENDED to do your pregnancy ultrasound here. The sonographer refused to show the baby to me on the tv despite me asking for it couple time. She asked me to wait for her to finish her assessment. She did then show the baby on the other screen for 30 second for me to look and asked me to clean up. She claimed it's quicker for her this way. This is really a bummer for me as a first time mother. I was so excited to do my first ultrasound but I have to experience this and make me feel miserable.

0 star experience. My appointment is at 2:30 for ultrasound scanning. They keep me until 3 and tell me they have a lot of patients waiting. I had 1L water one hour before and they didn’t even say sorry. Yes you can have a lots of patients but my appointment is at 2:30, make the appointment on time please. Ultrasound is not like CT or normal doctor’s appointment that I’ll have time to wait for the others. Not professional at all. Distorted my day.

Thank you to all the staff involved with my scan today. Very kind staff that made booking the appointment easy and information given about preparation and everything was done with ease and professionalism. Thank you for calling a taxi for me. The receptionist even went outside to see if my taxi arrived. Thank you for looking after me exceptionally well.

DO NOT GO HERE AS A PREGNANT WOMAN.8.00am- Went here for a 8 week scan and discovered that my pregnancy was not viable.The technician was very kind, and said that they will put a rush on the report, and it should be available in 1-2 hours, and advised me to see my gp1pm- gp visit- the report is not available. Gp calls and asks for a rush to be put on it.4.30 pm- rpa emergency department call to chase up this report.8am the next day- foetal medicine specialist has to call and chase up report.In my personal opinion, they are more interested in churning out images than properly managing patients.I want to manage my miscarriage, and this place is holding up the entire process, despite several medical professionals waiting on, and reminding them to just send a report.A 1-2 hour report rush should be just that. Nowhere does a 1-2 hour rush mean 24+ hours. What a joke.

It's always really nice going to Burwood Medical Imaging. Even though I have moved further away, I still make the trek out because I tried a few other places in my area and it wasn't as smooth a process. The staff are always friendly and welcoming and the place just feels clean and modern.

Really impressed. Smaller than the Campsie facility but it felt cleaner and more organised. Staff were great, technicians were solid and doc good at communicating. I hope I never have to go back but would be happy to return.

Staff were excellent - first class. Clinic needs painting - walls and scanner a bit grubby. Back wall seat in waiting room is disgusting and stained by multiple spills - chairs aren’t comfortable. Some money needs to be spent on the premises. Looks tired and worn out. Your first class staff deserve a better working environment.

Brought my grandfather to get a CT scan here. Really thorough, kind and patient staff and clean facilities. Was great to have a place where some of the staff could speak cantonese and mandarin!

Was told to drink 1l of water before ultrasound, I went there early just in case if I couldn't hold. And I waited extra 15 to 20 mins for it, I really needed to go toilet as my bladder was full. Asked the receptionist, they said already took your file in(with the unfriendly look) will call Ur name soon. And I waited for another 5 minutes, still haven't called my name so I asked if I could empty my bladder a little and they said no (with the deadly look). Fortunately, the reason why i would still give it two stars was because the lady sonographer was very nice, she instructed me to empty 1/3 of my bladder as it was too full and she won't be able to do the scan.

Professional, friendly and efficient staff.Very fast service.I did not have to wait long to complete my scans