rebel Rosny

Worst customer service EVERRRRR!!! There were three girls and none of them were helpful at all and also had disgusting attitude when you asked for help. Please teach your staffs some basic customer service manners.Would never ever visit nor recommend anyone to go here.

Store is a mess. No order and clothes and shoes everywhere. Very difficult to navigate through the store as there isn't much room to move around racks of stock and other customers. Was a lot easier to just exit, and buy stuff online.

Returned a pair of Nike's, 5 days old that were faulty. I never had my receipt but did have a screenshot of my bank ap showing the purchase. The girls happily exchanged the item without any fuss. Thanks heaps. Great service.

I rang to see if Rebel they had a Carlton hoodie in store, the lovely lady I spoke to put aside the top I had asked for and another top as well so when I went into store I had 2 to choose from, I was stoked as I would not have seen the other top which I bought, so a big thank you one very happy customer

Sad we have only one Rebel store.I'm used to buying my shoes and clothes there.Also, I must mention the outstanding customer service I got in my last experience.Lucas was an example of a perfect CS. He is a 5 stars staff.

Customer service is second to none.My 8yo daughter asked for pretty" shoes and the CSA (Lucas) delivered. He managed to do just that calmly

Rebel had a HUGE RANGE, AWESOME PRICES & THE STAFF.... SECOND TO NONE !A HUGE Shout out to Harrison who served me. Great place to shop for all your sporting goods

These guys are consistently solid. There is a core group of long serving staff there that you can trust. Go there long enough as a regular and you'll soon work that out.I've never had a problem with them, but their small store sometimes means getting an item on the day impossible.

Three staff in the whole store on a busy weekday, shoes strewn everywhere and impossible to get assistance. Went to a smaller business and paid more but got great service.

We shopped around online and chose the Nordic treadmill from rebel. We went into the store, had to track someone down for assistance only to be told we could only purchase online to get free delivery. So actually turned away a customer with two grand in hand, when they were in stock at the warehouse in Mornington. Luckily for you we still assumed it would come from there or we would have purchased another treadmill online elsewhere. We were then told it would be two to three weeks and we could track our purchase. What a joke. I tracked it every day until the night before a deliver was attempted to see it was still in Melbourne. We did not received the promised text to advise us of impending delivery, we got a note in our letterbox. My husband was out walking the dogs and missed them by 5 minutes. They clearly did not even go to the door, where they normally leave delivery notes because I didn’t answer the phone call they made to my mobile. I was expecting a text, as promised, and couldn’t take the call as I was on another call at work. We then called them to be told they weren’t sure when it could be delivered as it was a two man job. My husband called them yesterday morning to again check on delivery status (at 1100) to be told the two man team had not left yet. It mattered not as they sent it out with a solo driver. Yes a 120kg box with one driver. Neither the driver or my husband were impressed. My husband already had back injuries but was left no choice but to help the driver carry it inside. I can guarantee you will see this review on Google reviews too and anywhere else I can post it. Your service and customer care is a joke. What smart business person turns away a customer with cash? Oh big businesses like yourselves who just don’t care, that’s who. Still in shock at this whole debacle.