Westmead Centre for Oral Health

Fantastic service. Had my broken jaw fixed wIth titanium plates in 3 hour surgery after falling off my bike. spent 24 hours in hospital then had 4 follow up visits to Westmead dental to see these amazingly cleaver and skilled doctors and nurses.Anesthetists, Surgeons, theatre nurses, ward nurses you are all amazing and caring. our public health system can be amazing and shouldn't be taken for granted. thank you.

I've currently been on hold for 30 minutes and the queue has not progressed at all, I'm STILL caller 6. It's about to close. Answer the phone !

Emergency my ars!! In excruciating tooth pain they book you in to come 12 days later. Useless!!

I went in with a very bad tooth infection. The infection was so bad, it was affecting my (left) vision. I am so thankful to Dr. Andrew and his team for being so prompt and caring. Both doctors are highly experienced, caring and gentle. I was very nervous at the beginning, But after having a conversation with doctors, I felt safe, reassured, and I felt like I was being looked after. Doctors also made sure I was being looked after at the hospital after my surgery. I am healing very well. I appreciate every bit of help from the dental team.

Don't go here they are legit useless. If you want your child to have no teeth then go here. Also they give children medicine that is not for their age and could potentially be fatal to them.

My dentist was called Rebecca. She was incredible. I felt like I had paid a thousand dollars to see her. Very nice, very informative, very much knowing her stuff. Specialist should get paid by the reviews they get, I hope she gets paid the big bucks. Her assistant was awful, relaxing her head on the wall listening to gossip, more focused on the gossip than her job. I went in on the 24/5/2022, I was seen 30 minutes later than scheduled, but I always expect a wait time at this place. Make sure you have no plans for the day when going here.They really need to do something about the organizing the sections, it is a nightmare. You enter, then get a ticket, go to the booth. Then they send you to a waiting room until the dentist will come out. Then if the dentist sends you for a x-ray, you carry your file back to the ticket room, then get another ticket. You wait, then go to the booth, which they send you to another small waiting room, you have to put your file in the box and wait. After that, they give you your file back, you go back to the dentist waiting room until the dentist will see you again. Then the dentist will give you a slip to make another appointment. So you go back to the ticket room, the triage area where the dentist told you where to go, it says on the wall 'all booths must have a ticket'. So you get a ticket, you wait, then when you get to the booth, the person says you don't need a ticket for the triage".Why is this so complicated in 2022?"

I am the third person in the queue, waiting for more than one hour to get to talk to an inpatient staff.

Useless call centre. Waited for 45 mins only to be put back in the queue. I hung up, try again tomorrow. Again wait 45 mins to be told oh you need to ring a different number. Why put the wrong number on the website? I'm trying again, currently caller 4, have been waiting 15 mins so far. If this doesn't work I'll have to give up.