Defining Features
10 Reviews
- Tuesday9 am–6 pm
- Wednesday9 am–6 pm
- Thursday9 am–6 pm
- Friday9 am–6 pm
- Saturday9 am–4 pm
- SundayClosed
- Monday9 am–6 pm
About the Business
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Contacts
Hours
- Tuesday9 am–6 pm
- Wednesday9 am–6 pm
- Thursday9 am–6 pm
- Friday9 am–6 pm
- Saturday9 am–4 pm
- SundayClosed
- Monday9 am–6 pm
Features
- Wheelchair-accessible car park
Recommended Reviews
Alissa Tucker
07.09.2023
Defining Features
I took a day off work specifically to have my eyebrows tattooed. Got an sms the night before to reschedule. I managed to get another day off work the next week only to show up for the appointment to find the salon shut. I received a phone call about 6 hours later apologising for the mix up. Worst customer service i have experienced in Canberra and i definitely won't be rescheduling or recommending this service to anyone, especially after wasting two days of leave.
maria barbaro
03.09.2023
Defining Features
I went to have my eyebrows tattooed. I was happy with the initial result. However, my eyebrows faded very quickly- within three months when I was told it would last for at least 12 months. To make things worse Stacey was late or simply didn't bother to show up for all my follow up appointments. Will never go back or recommend Defining Features to any one. Maria.
S R
01.08.2023
Defining Features
Made several calls with no answer. Finally made a booking via text and when I arrived at my appointment (after a lot of hassle on my part to be able to go), nobody turned up. No answer to calls or text either. Nearby businesses said there's been nobody there a while so unsure as to why they'd make an appointment for me if there was no intention of keeping it. Very bad customer service.
Sharon Marshall
25.07.2023
Defining Features
Stacey was very professional and friendly.. and I have been told I now have fantastic eyebrows. Thanks Stacey.
Christen Waite
22.07.2023
Defining Features
The salon was shut when I arrived 5 minutes early for my appointment. Stacey didn't show up to the appointment, I waited for 15 minutes and called her several times before just leaving. Very disappointed. Terrible customer service.
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Map
3a/3 Sydney Ave, Barton ACT 2600
Defining Features