nib Dental Care Centre Brisbane

I had a great experience here! Dr. Li-Chen Yang is an amazing dentist who made me feel very calm. I appreciated the follow up phone call the day after to check on me after my procedure as well. I have never felt more relaxed with drills in my mouth than when i have Dr. Li-Chen Yang in charge! Thank you!

I went for a routine teeth clean but it was not in the least thorough and I was done in 20 minutes. I do a better job with a toothbrush. It left me bitterly disappointed. And parking is a major issue being in the CBD.

Dr Diane was great. Took great care, considerate and efficient.

Don’t recommend at all, they called to confirm my booking a week prior to my appointment which I did. They then called me the day before and I missed the call, they didn’t leave a voicemail and didn’t send a follow up text. I didn’t call back as I didn’t recognise the number and there was no voicemail. I arrived in the morning to find that my appointment had been cancelled (also no message confirmation of this). The cleans are also so quick and terrible, you could do more with your own toothbrush. I’ll be cancelling my NIB insurance as it is far inferior to other providers.

I had come here for years due to NIB insurance. I thought they did a fine job cleaning my teeth and dentists were nice but now I know they are not thorough or knowledgeable dentists, dismissing patient concerns casually so that you trust them but they don't know what they're talking about.I went there and specifically asked if my orthodontic wire retainer had lifted and they said no. I could feel it was different with my tongue but they insisted it was fine. A year later I've gone to another dentist and yes it detached some time ago and now my teeth have moved so I would have to have braces again to fix this!! Thanks a lot!!ALSO I had a non-urgent routine x-ray when I told the dentist I could be pregnant and he dismissed this casually that it's not much dose but didn't offer me a lap shield or anything. Turns out I was pregnant so my baby was exposed unnecessarily. I've never had a tooth decay issue so he could have easily postponed the x-ray or provided more caring advice.

One of the dental assistant's coats was stained and made the patient very uncomfortable. The dentist in charge did nothing about it. Very surprising that the dentist didn't notice & ask the assistant to get a fresh coat. Please teach your staff that in a scary environment like the dentists, professionalism, tidiness and cleanliness is absolutely necessary. It is not the patients job to notice uncleanliness. Please be more proactive so that the patients are at ease.

Dr Diane is fantastic! Funny, thorough and very considerate. Incredibly grateful for all the great work she’s done

This clinic used to be great but the standard of care has been dropping since Dr. Tab Prakash left mid 2022. I agree with other reviewers that dentists and hygienists joining this clinic don't have much experience. The dentist who treated me last time looked like she was in her mid twenties! I had a check up & clean and was in and out of the chair in 8 minutes! Usually my appointments take at least 20 minutes. Don't know why they're rushing appointments because they were running on time and no patients were waiting when I left. Unfortunately there's only one NIB Dental Clinic in Brisbane but I think it's worth finding another dental practice you have confidence in and just paying the gap.

Absolute nightmare. My teeth were feeling fine, no pain. Then this dentist told me I needed a filling replacement. Simple procedure she said. She didn't use anaesthetic and it hurt like hell. Then I had pain with it afterwards when eating. I've since gone to a new dentist who attempted to fix it but now has discovered the tooth has likely been cracked and I'll need root canal surgery. I'm absolutely terrified. Don't go here.

Efficiency, friendliness and cleanliness 10/10. I love how i turn up on my appointment and I get what I need to get done straight away without delays. They don’t mock around and still maintain being friendly. I’m thankful for Dr Lakra and her assistant and also to the receptionist who looked after me on my visit. Thank you and bless you! ☺️