Officeworks Newcastle West
151 Reviews
- Tuesday7 AM–9 PM
- Wednesday7 AM–9 PM
- Thursday7 AM–9 PM
- Friday7 AM–9 PM
- Saturday8 AM–6 PM
- Sunday9 AM–6 PM
- Monday7 AM–9 PM
About the Business
Find address, trading hours, services and more for Officeworks stores nearby | Officeworks | Find address, trading hours, services and more for Officeworks stores nearby.
Contacts
Call Us
+61249259700
Cnr Parry &, National Park St, Newcastle West NSW 2302
Hours
- Tuesday7 AM–9 PM
- Wednesday7 AM–9 PM
- Thursday7 AM–9 PM
- Friday7 AM–9 PM
- Saturday8 AM–6 PM
- Sunday9 AM–6 PM
- Monday7 AM–9 PM
Features
- Wheelchair-accessible car park
- Wheelchair-accessible entrance
- In-store pick-up
- In-store shopping
- Credit cards
- Debit cards
- Mobile payments
- Delivery
- Batteries
- Electronics
- Ink cartridges
Recommended Reviews
Anthony Kaye
23.10.2023
Officeworks Newcastle West
Purchased office furniture and some items. Great service staff helped to load car. And were very professional. Thank you great work guys. Have a awesome Christmas.
A Game
16.10.2023
Officeworks Newcastle West
On a very busy day where the two people working in the print and copy are looked very stressed they were professional and fulfilled as many orders on the spot as they could. A shout out to Adam and Rachel because they always had a line of at least 5 people and were working for many people at once
imran ali
02.10.2023
Officeworks Newcastle West
All items needed for work from home. Along with Moving home boxes of various sizes. Furnitures etc. I came here to buy printers.
Michelle Lantry
01.10.2023
Officeworks Newcastle West
Special mention to Shayla. Extremely helpful. Very professional and knows the products well. In the printing area of the shop. Give her a promotion for great attitude and genuine helpfulness. Gets the job done. It’s a busy place being located in the city. Thank you
Tracy Reeves
11.09.2023
Officeworks Newcastle West
I brought 4 printer colours cartridges a few months ago and I lost my receipt. When I open up one of the cartridge it doesn’t match the one from my printer I started panicking. I went to office work Newcastle to sort it out. Is a relief the cashier was very helpful told me I lost my receipt is ok I have my bank statement record and office work had my receipt on their records. She then referred me to the Manager Zack. His very helpful and shown me a demonstration on the printer how to changed the toner is not that I bought the wrong toner is came in two parts. Manager Zack went an extra miles to help me out . Very good customer service and professional and the staffs are very friendly.
Lachlan Eiffert
29.08.2023
Officeworks Newcastle West
Rochelle may have been having a bad day, but like most workplaces, you don’t take that out on customers. Talking down to us when she didn’t know how to spell Halifax, to then telling us to go get the ticket so she didn’t have to. Not a smile, not a thanks, not a have a nice day. The interaction felt like pulling teeth.
NateS
26.08.2023
Officeworks Newcastle West
Never answers their phones!On 7 September, one of their Click and Collect signs was blown over in the wind and damaged my vehicles bodywork (whilst I was calling for a collection, which funnily enough they didn’t answer!).Now they are avoiding my insurance companies phone calls and not accepting liability. This is affecting my ability to repair my vehicle. 3 weeks so far and it’s unacceptable!Not very good public relations by these guys.19 Sep- Another day, another click and collect fail. You can’t even park in the Collection bays because the signs are blocking it. Poorly run store!
Salucia Unicorn
05.08.2023
Officeworks Newcastle West
Don’t ever, ever, ever, EVER use this store for Print and Copy services. There’s a reason why this store has so many bad reviews - I wish I read them before placing an order online. A next business day print for a photo print turned into a 6 day wait. The store never answers their phone, so I had to call their head office who advised me that the store hadn’t even picked up my order. In 2 minutes I was given a refund and an apology from their call centre. Save yourself the aggravation and go to the Kotara store instead.
Sharon McColm
03.08.2023
Officeworks Newcastle West
I have just spent 40 minutes trying to get 3 photos printed. First the touch screens weren’t turned on. I pressed self serve, however that machine ( I was told after paying for order) was not working. Then they said 15 minutes to print behind counter. It was 30 minutes. It’s unacceptable. The machines should be turned on “before” the doors are open. And perhaps notices put on the machines saying self serve is unavailable. I’ll travel the extra kms to go to Kotara next time. Also, young staff didn’t give a toss. 3 people said, as I was waiting that the customer service was terrible. I had to agree.
Cameron Usher
02.08.2023
Officeworks Newcastle West
The store has a lovely set out and atmosphere but the staff need to work on their customer service skills and hire more as there wasn't enough staff to help the demand in store.Apart from this, it's a good storeVisited 27/5/2023
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Cnr Parry &, National Park St, Newcastle West NSW 2302
Officeworks Newcastle West