Bed Bath N' Table Belmont Forum

Had purchased quite a lot from this store over the last few years but recently had a very upsetting experience when I was not properly credited for goods that I returned to the store. It was partially my fault as I did not check the docket when I was instore, but just accepted it was correct. To add insult to injury when I endeavoured to have it corrected the person who had served me said I had not returned the additional piece and although the other person I spoke to said she would get the Manager to contact me, two weeks later I have heard nothing. It is not so much that I am out of pocket but the fact that I am not valued as a customer and seemingly not believed either. Needless to say I will not be shopping there again. Buyer Beware, is how I think the saying goes.

Got great service the first time, second time zero...Stock is not more important than your customers!!

Very helpful on a bloke's Christmas shopping day (24th Dec).

Love the selection here. Staff are lovely and even better when you end up getting what you want cheaper than you thought

Extremely disappointing Pauline from the Belmont store needs a crash course on customer service. Rude and dismissive won’t be purchasing here again it’s put me off the whole franchise to be honest.

Nice staffBit exspences

The gentleman that served me yesterday was so genuinely helpful and lovely. I love that I can walk into this store and not feel “harassed” with assistance.

Went to exchange bedsheets with my wife. Lady and man serving were really helpful! Well done!

Not the first time I've experienced this lack of customer service. Staff always seem more interested in packing shelves than serving customers. If I didnt really need what I went in for I would have left! Never going back rude female not so helpful male staff!!!

Nice well organized store, pleasant staff.