Sportsgirl Coffs Harbour

A few weeks ago I had a sudden panic attack, I walked into the first store I saw. That so happened to be this Sportsgirl. I walked toward the fitting rooms and I was greeted with a very unwelcoming staff member. She gave me a dirty look and asked questions such as if I took anything from the beauty table and told me if I was just going to waste time I should go to the bathroom instead, etc. She made me feel incredibly uncomfortable which caused my anxiety to sky-rocket. No staff member should make a customer feel so threatened. I read through your Terms and Conditions and not once does it state that customers are not allowed in the fitting rooms without clothes that they could potentially buy. I have a description of that staff member if you need, and until this issue is resolved I will not be shopping at this Sportsgirl. You have lost a loyal customer.

Sportsgirl is a fun modern fashion shop. I am always excited to purchase at least one item when I pop in

Staff members are rude and unwelcoming! We went in to purchase a gift for my daughters friends birthday and was asked to leave because I was holding a small bag that had food in it! I understand and respect no food or drinking in the store but I was holding it in my hand after just purchasing it with a drink and was told I can’t be in there! I couldn’t exactly leave a 5 and 11 year old in the shop by themselves so walked out with 2 upset children that didn’t understand why we couldn’t be in there! We were holding gifts to purchase and had to put them back, I told the lady we had to do this and she replied that’s fine we don’t mind. Absolutely disgraceful customer service!

The Sales lady in this store is quite rude. I was trying on a dress and i was finding it hard to close the button that goes at the back of the dress near the neck area, So i asked for help from the saleslady, she then told me, if i cant close the button i shouldn’t get the dress, i said to her i have some one that can help me with the dress she then said, i cant put the button bcoz of my nails , and i said dont worry about it then, but she managed to button it up. The dress fits nicely but i got turned off by that salesladies attitude. I didn’t end up buying the dress and told her i changed my mind. I have never came across a rude salesperson. So disappointed , I really liked that dress though.

Great service