Beautopia Hair & Beauty Supplies Kirrawee

Miserable staff. Terrible customer service.

WOW! Service is shocking. The brunette lady at the counter had the most sour look on here face and was no help at all and didn't even want to help. Crazy...

Just want to say thanks to Kylie who went above and beyond with my recent purchase and after sales service was just as good!!!

Thank you Alison & Kylie. I went into the shop today and it was quite busy and their service was spectacular spending the time to assist myself along with the other customers in the shop to assist with their inquiries. I have worked in the Beauty and Insurance Industries for 18 years and their customer service when I go into the shop and over the phone is always fantastic.

I have been to this wholesaler a hand full of times over the last 2 years, after visiting today for their 20% off 15 year anniversary sale I am shocked they have been in business so long.The times I visit are for EMERGENCY only situations and its always an instant buyers regret. The staff have zero customer service, I am never welcomed with a smile or small chat. While the place is clean and it a good location I always leave feeling yucky like the ladies don't want to be there, almost as if they lost the passion for what the hair & beauty industry is all about.I have been previously and had to call the manufacturers myself as staff couldn't answer questions on the stock they hold.Another instance I had sent my partner in to buy lash glue (i was trading 9-9), he managed to get their just before 5 which they were not happy about, only to be sold two glues with less than 30 days expiry on both. I had to then return in the morning after swapping my own appointments fit into their 9-5 trading hours and exchange products.After speaking with other industry professionals (My lash tech & hairdresser) they also agree this place is for emergency's only.Save yourself the time and disappointment and buy online! You get better welcoming, helpful staff at Mcdonalds drive thru.

the lady who works there is helpful and the prices are very competitive