Puzzlesolver IT

Simon is an excellent communicator and cuts to the chase when it comes to solving IT problems. He has helped me over many years in fixing pharmacy software and hardware issues - and has great experience in knowing how the many pharmacy software products from different companies and sources all integrate.I would highly recommend Simon's integrity as he will give you an honest answer and go the extra mile to solve your IT puzzleGeoff Neilsonneilsonspharmacy.com.au

I recently used Simon for several issues I had with my desktop computer. He has been absolutely amazing ! He is professional, patient, very knowledgeable and offers good value for money. I also like the fact he is able to resolve issues remotely on my desktop. I highly recommend Simon.

Simon provides an excellent level of customer service - even when I ask a silly question! He is patient and incredibly helpful with his IT support. Without his assistance, setting up a new POS & Dispensary system would have been impossible. We will definitely continue to work with him.

Simon from PuzzleSolver has been providing technical expertise to us, for over 4 years. He is great at solving technical quirks and issues, in fact he recently saved me thousands by upgrading my Mac computer rather than purchasing a new one. I would really recommend him.

I'm so relieved to have finally found Simon. I’ve worked with quite a few developers over the years (good, bad and very bad!) and I could not recommend him highly enough. He's able to solve complex Wordpress issues with ease and efficiency and is now an integral part of my business. Simon's customer service is second to none, a true professional and expert in his field.

Whether it dispensing software, point of sale or email Simon is your man. Simon if efficient, always willing to help, professional yet friendly and has broad and extensive IT knowledge. No matter what the issue is, Simon goes out of his way to solve it and in 25years I am yet to come across anyone who comes close to his capabilities. His ability to log in remotely has meant I get a quality of assistance I can't normally get in a rural setting. I highly recommend Simon.

What we very much appreciate about Simon is his helpfulness, efficiency , customer service , eye for detail, and wealth of knowledge in the pharmacy field.He is definitely a puzzle solver on all point of sale questions under anypressured circumstances.All difficult tasks he makes simple.I am a dinosaur (nearly sixty years of age and didn’t grow up with computers) and he can make me understand the many task on the point of sale.Without Simon’s guidance and reassurance I couldn’t work out the many task needed to operate our pharmacy efficiently.He just makes it easy for me.His kindness with my many questions and patience over the years has been very much appreciated.His care for his customers is what  sets him apart from others.He always tries to understand customer’s problems on the point of sale and with his wealth of knowledge . He solves the problem and explains very clearly how to complete the task.He understands each individual’s problems are different, so he tailors his solution to the individual puzzle.He has always made time to spend with us and has never just treated us as a number.His efficiency in getting back to us as customers needs to be praised.

Without Simon's help I know our business would never run smoothly! He has so much knowledge regarding all computers and software always catering to our individual needs making everything so much easier.I always love speaking to Simon as he is happy and friendly making you feel at ease when asking questions or explaining the problems we are having even though I'm not very computer friendly.I love the way he finds the problems not stopping until it is solved and explains what went wrong and how it was fixed.He really is the puzzle solver numerous times no one else could work out what went wrong and would go for the easy fix but Simon always takes the time to work out what went wrong and how to stop it from happening again.I'm so happy he is always there to help with any problem we have.I highly recommend Simon at Puzzlesolver IT!!

Simon is a breath of fresh air in the world of IT. His ability to problem solve and provide solutions, whilst explaining them in a language that could be understood, made interactions with him essential for my business to continue to expand and function properly.

We are Trackside Videos and we have been making video documentaries about trains for over 25 years. We have 7 computers and numerous hard drives etc. We know from experience how difficult it is to find someone who can REALLY help when problems arise. A friend recommended Simon and we couldn't be more happy. We have finally found someone who has a wealth of knowledge and information, is honest, has a real passion for what he does and really enjoys helping people with their technical problems. We thoroughly recommend Simon to help with any of your computing problems