KOKO Amusement Burwood

Large variety of games, pretty expensive per play. Ambience was kind of ruined as there were unruly youths inside, and the staff had to keep yelling at them. Some of the game equipment was in disrepair, and no evidence I saw of hygiene from the business ie wiping down the games / sanitising etc.

I usually come here with my friends to the arcade, however the prizes are getting worse and worse for the past few years. Timezone is 5 times better than this and they really need to improve their prizes to rejuvenate their arcade section.

Playing Maimai at this amusement park is very nice, it's a shame how they used to have two cabs but now one of them is in Hurstville. Unfortunately, there's no Chunithm or any other rhythmic games aside from Maimai & Taiko.

A large arcade with lots of games. Rating 4 stars because a lot of games were out of order when we came. Would still recommend if you’re in the area! Hoping they get the piano tiles games!

Went there a few days ago, got no air conditioner there, rude customer services when buying their credits for arcade games. Obviously not recommend.

Have a party with friend! Nice and fun! Got all the new game! Better than other place

Needs to move air hockey table elsewhere, people keep flying the discs onto initial D and maximum tune machines, real hazard when these are flying towards your screens or back of your heads

Lots of variety of games, plenty of claw machines and heaps of tables to play pool.Special Thank you to Jasmine, made my dreams come true ✨ she’s super helpful & friendly.

Terrible customer service, no aircon, faulty machines:GSA (guest service attendant) at the front counter was uninviting, and when reloading my card they charged me for paying by card, no signs or verbal communication about the surcharge. A second attendant recharging my card didn’t acknowledge me when I was at the counter although at Koko Burwood… there’s non. Very tight space packed full with machines and pool tables, many machines not functioning. The only fans in the space were for maimai players (rhyme game players).Many of the machines were faulty, triggers not working on the guns, sensors not working resulting in unplayable games. Attendants don’t resolve issues brought to them, they won’t even fix a simple machine. Something very shocking coming from Timezone, their competitor. There’s no comparison between the way staff treat customers and, are knowledgeable in the way to resolve customers problems and machine failures at Koko. Timezone is just better!! More well kept, knowledgeable attendants that will fix machines and put the customer’s experience first.Koko has a long way to go before I even consider coming back.

Come here to play maimai, great place with a nice atmosphere!