Derrimut 24:7 Gym - Norwood

Gym itself is great with good equipment and very clean. Staff seem incredibly disinterested and chat amongst each other ignoring customers who are trying to attract their attention.

Love the equipment at this gym but am so glad my membership runs out soon. Never felt so judged in my life when walking in. The girls at the front desk honestly make me feel so uncomfortable for no reason, the gym would actually be better if no one was at the desk. Why work a job where you are required to greet people but only crack a smile at your select few mates? Happy to never deal with this place again.

Generally very pleasant, inexpensive and large gym in convenient location and open 24 hours. Somewhat DISORGANISED and SLOW to ACTION complaints. I advised staff two months ago that batteries on Row Ergs were running flat. Apparently requests were put to management, however not actioned. This morning I was not able to do my 5km timed rowing workout as the batteries were completely flat. I decided to purchase a pair of batteries for them this afternoon. Bulk of equipment is old and numerous “out of order signs” on various equipment. Otherwise I enjoy training here regularly.

Great gym, lots of equipment.Not a perfect score because one of the night staff needs to learn to communicate better.I work in emergency as a doctor and go to this gym after midnight. On occasion, I forget to put back my weights.The staff member’s way of teaching me a lesson is by saying “Are you finished with that machine? The weights are not a going to put themselves away.”I thought I heard wrong but he repeated it. I just smiled and said “sure”I haven’t been back since.Otherwise, the rest of the staff are absolutely friendly.

Great Atmosphere. Staff are lovely. Lots of equipment especially with the new expansion on the building. Love to workout here

Great gym, nice machines, very friendly staff but the music is way too loud!High energy music pumping on high volumes. Other then not being good for the ears, it makes it really hard to listen to your own music, to a podcast or to enjoy the music itself!I brought in 3 friends on different times & they all had the same feedback about the loudness of music & ended up not signing up.I understand the reason behind it being a gym & some people may like it this way, but I think someone from the management should look into it & maybe set some reasonable volume levels, inclusive to all tastes & styles.

Not a perfect gym but it’s home to me. I’ve been going to this consistently for nearly the last year I can say I have gotten attached to some of its quirks. And the recent (mid 2023) renovations have improved the gyms offerings significantly. However the there are certain issues with some staff, with some exceptions like James who works the overnight shift James is great and is always pleasant to interact with and leaves the gym clean and tidy ready for the next day. I can’t say the same for the other overnight staff who leave the gym looking like it had a bomb go off inside. I can’t attest to any other Day staff as I only really interact with the night crew as I only exercise early in the morning.Overall great Gym but they should look at improving the quality of customer service from some of their staff.

A few of the staff have a good attitude, but some of them have the worst attitude of any gym I have been to...Also the zipper jumper I purchased began heavily 'pilling' shortly after I bought it. I am not fussy with clothing, but it is now unwearable. Rubbish quality and customer service.No accountability about from head office, I was brushed off with a mediocre discount to buy another, and then completely ignored.In saying that there is a great selection of equipment.But all in all I wouldn't recommend going to Derrimut's and definitely not recommending buying their apparel.

Good gym for its area as there are not many options.Pricing is excellent and you get access to the derrimuts chain.They have upgraded a number of times which is great considering the gym gets quite at capacity Mon-Tuesday nights especially.-Parking is atrocious. It doesn’t help the gym barricades parks off in their tiny carpark for certain businesses.-Frayed Cables - the cables on a lot of the machines are frayed to where the metal strands are starting to become damaged. This is extremely dangerous as they can snap.-Inconsistent machines: mainly with the new second hand cables they brought it. They are in lbs. other cables have different pulley systems due to different brands and the consistency is not there. Not great for progressive overload.-There is a lack of cable equipment and the ones you do find have no grip so you’re scrunching on metal…-The plates in the gym are a mixture and the rubber is starting to come off a few of them.-Theres all this useless equipment when clearly most the gym floor wants benches. The gym needs more freeweight benches.-There is not a great selection of calf machines. There is one seated and one standing. Yes you can train the gastrocnemius other ways but it would be great if the gym could get more seated machines to target the soleus.-There is limited room for lunges - ab workouts. Where has the iconic green Derrimuts turf gone?-Front staff often do not greet you. There are a few that do and the one that stands out is the girl with blonde hair <- others should learn from her.Some big positives for this gym:+Size+Cost+Many Racks and platformsPlease take this criticism as feedback and not malicious. I hope to see more improvements and care for this gym!